Coming up on the building, both the outside and the parking lot seemed perfectly clean and in order- and, as a past customer of this business (more specifically the one in North Little Rock on Pritchard road- while this time around I'd chosen to take residence at the Red Roof Inn #552) I'd honestly been glad to arrive after the long trip I'd taken to get there during difficult weather on Tuesday 1/16/However, I'd soon be disappointed by what all I'd find
First of all, for a hotel that offers non smoking rooms, one would think they'd at least make an attempt to neutralize the smellAnd yet, as my sister, husband, ten year old daughter and eight month old child made our way up the stairs and into the hall, we were immediately smacked in the face with the stench of smokeIt was overbearing- to the point where I couldn't ignore it regardless of how hard I may have wanted toHoping to escape the stench when I'd entered my room, we'd also very quickly learned that the walls were about as thin as a sheet of Astandard copy paperFrom the neighbors chattering in the halls, to the rooms around us loudly blasting music with no apparent consequence, we could hear it allLeft weary by both the stench and the sound, we'd went to climb into the bed- but the top cover had stains, and after hesitantly peeling them back I only found strands of hair scattered atop the sheetsInitially, I'd tried to hold onto the hope that the room was simply on the cheaper end, and that all would be alright, but that night I had been awoken by something biting on my arms and legsThe marks were clear, and had begun swelling- and in retrospect I can only be grateful that I had been the recipient of them over my eight month old daughter, who surely wouldn't have recovered as well
That night, I'd ended up having to go to the ER- and I also find myself thankful that I had the sense to remove my wedding rings before my finger had swelled up to the point they hadWhen I'd returned in the morning, the manager- Ian K., whose name I'm making it a point to recount because of his abysmal customer service- had apparently called Terminex to check the room, and they'd apparently claimed to have not seen anythingIan then proceeded to argue with me over the bumps I'd received while in their hotel after the claim that it couldn't have been bed bugs- even going as far as to demand that I 'show him what bit me'Needless to say, I do not intend on ever revisiting this location, and I hope you don't give it a wink of your time either
Coming up on the building, both the outside and the parking lot seemed perfectly clean and in order- and, as a past customer of this business (more specifically the one in North Little Rock on Pritchard road- while this time around I'd chosen to take residence at the Red Roof Inn #552) I'd honestly been glad to arrive after the long trip I'd taken to get there during difficult weather on Tuesday 1/16/However, I'd soon be disappointed by what all I'd find
First of all, for a hotel that offers non smoking rooms, one would think they'd at least make an attempt to neutralize the smellAnd yet, as my sister, husband, ten year old daughter and eight month old child made our way up the stairs and into the hall, we were immediately smacked in the face with the stench of smokeIt was overbearing- to the point where I couldn't ignore it regardless of how hard I may have wanted toHoping to escape the stench when I'd entered my room, we'd also very quickly learned that the walls were about as thin as a sheet of Astandard copy paperFrom the neighbors chattering in the halls, to the rooms around us loudly blasting music with no apparent consequence, we could hear it allLeft weary by both the stench and the sound, we'd went to climb into the bed- but the top cover had stains, and after hesitantly peeling them back I only found strands of hair scattered atop the sheetsInitially, I'd tried to hold onto the hope that the room was simply on the cheaper end, and that all would be alright, but that night I had been awoken by something biting on my arms and legsThe marks were clear, and had begun swelling- and in retrospect I can only be grateful that I had been the recipient of them over my eight month old daughter, who surely wouldn't have recovered as well
That night, I'd ended up having to go to the ER- and I also find myself thankful that I had the sense to remove my wedding rings before my finger had swelled up to the point they hadWhen I'd returned in the morning, the manager- Ian K., whose name I'm making it a point to recount because of his abysmal customer service- had apparently called Terminex to check the room, and they'd apparently claimed to have not seen anythingIan then proceeded to argue with me over the bumps I'd received while in their hotel after the claim that it couldn't have been bed bugs- even going as far as to demand that I 'show him what bit me'Needless to say, I do not intend on ever revisiting this location, and I hope you don't give it a wink of your time either