Carl Cannon Chevrolet, Buick GMC & Cadillac, Inc.

Attached please find the letter sent to Mr*** per his request Mr*** purchased a service agreement in October of It is Logan Heating and Air's policy to automatically renew Service Agreements as a courtesy to our customersWe do call customers to see if they do in fact
want to renew if we have not received their payment Mr*** was mailed a renewal invoice in September of Mr*** was contacted in December and told our CSR that he needed to discuss with his wife before making a decision We called the home again in January and left a message and did mail a statement as a reminder so that if he did want to renew he could contact us
Logan does not charge late charges or interest charges
If you have any questions please call me at 336-924-or email at [email protected] Southern
Service Manager
Logan Heating and Air Conditioning