Carl's Automotive

Mr [redacted] , My name is [redacted] and I am the Practice Coordinator for the Blue Ridge office of Family Dental HealthOur goal at Family Dental Health is to help our patients achieve and maintain good oral healthWe feel that keeping regular scheduled appointments is the key which is why we offer multiple ways for patients to be reminded of their upcoming appointments and also options for confirming them We use automated emails and also text messaging which seems convenient for most of our patients, however we do have some that appreciate a simple phone call as a reminder a few days before their scheduled visit We are happy to do whatever works best for you and your familyJust let us know I understand there was confusion with confirming your most recent appointments scheduled for Monday, September 22, so I have spoken with [redacted] who is the manager of this location and we have agreed to adjust the $charges off of each account We do apologize for this confusion and Ms [redacted] or myself would be more than happy to speak with you regarding this matter so please do not hesitate to call It is our hope that you will continue to be patients of Family Dental Health because as dental care providers we value that the most Regards, [redacted] Practice Coordinator Family Dental Health

DO NOT GO HERE!!!! My first appointment took over hoursThey actually called me to come in early because they had the afternoon freeI guess they actually just wanted me to come in so that I could sit and wait longerAt the follappointment, they didn't even have the supplies necessary for the appointmentDid they call to reschedule or even tell me of the problem? NO!!!! They let me (AGAIN) waste my time by getting off of work and driving thereThe office manager at this location, Connie, is one of the most unprofessional people I have ever had to deal withI highly discourage anyone from going to this placeThe doctors may be great, but the office staff and lack of proper procedures make it an absolute joke

They make you feel like you are their BrotherI dislike going to the Dentist and put it offMy wife and kids kept bragging about how awesome this dentist office wasSo finally I caved and made an appointment because I had a sensitive tooth that sent me through the roof every time I drank something coldThe lady that cleaned my teeth was incredible she listened and even covered up my sensitive tooth when she rinsed me out with waterThe Doctor came in to check me and talked to me like a long lost friendHe then showed me a picture on the screen of my cracked tooth.No wonder it was sensitiveInstead of having to get off work and come back another day, they worked me in and fixed my toothNow that's service! I also am a fan of getting the text reminders on my phone instead of the phone calls ore e:mails I rarely have time to checkThe big touchdown for me was when I scheduled my months cleaning before I leftI almost look forward to seeing them months from nowEverything Ive heard about this office is true and they give great family care

Mr***,
My name is *** *** and I am the Practice Coordinator for the Blue Ridge office of Family Dental HealthOur goal at Family Dental Health is to help
our patients achieve and maintain good oral healthWe feel that keeping regular scheduled appointments is the key which is why we offer multiple ways for patients to be reminded of their upcoming appointments and also options for confirming them We use automated emails and also text messaging which seems convenient for most of our patients, however we do have some that appreciate a simple phone call as a reminder a few days before their scheduled visit We are happy to do whatever works best for you and your familyJust let us know
I understand there was confusion with confirming your most recent appointments scheduled for Monday, September 22, so I have spoken with ** *** who is the manager of this location and we have agreed to adjust the $charges off of each account. We do apologize for this confusion and Ms* *** or myself would be more than happy to speak with you regarding this matter so please do not hesitate to call It is our hope that you will continue to be patients of Family Dental Health because as dental care providers we value that the most
Regards,
*** ***
Practice Coordinator
Family Dental Health