Carlightings.com Reviews (3)
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Carlightings.com Rating
Address: 12932 Riley Ct, Rancho Cucamonga, California, United States, 91739-8850
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Initial Business Response / [redacted] (1000, 8, 2016/01/26) */ we send the products to customer times, however times the products were damaged by the usps during shipping processwe file damage claim on behave of customer, and the claim was deniedadvised customer to contact usps about why the claim was denied, however customer said she gave the usps claim letter to her local post office (without getting a copy for herself), and because the usps claim letter contains the case number, which is needed in order to follow up with the caseat this point there is nothing we can do to help the customer
Initial Business Response /* (1000, 8, 2016/01/26) */
we send the products to customer 2 times, however 2 times the products were damaged by the usps during shipping process. we file damage claim on behave of customer, and the claim was denied. advised customer to contact usps about why the claim...
was denied, however customer said she gave the usps claim letter to her local post office (without getting a copy for herself), and because the usps claim letter contains the case number, which is needed in order to follow up with the case. at this point there is nothing we can do to help the customer.
Initial Business Response /* (1000, 8, 2016/05/18) */
customer placed the order online on 3/14 by himself. our website clearly says that this is halogen headlight. because he ordered halogen headlight, thats why we sent him halogen headlight. he called us on 5/5 to tell us that he needs HID...
headlight instead after he bring it to his mechanic on that day. because our company has 30 day return policy, we can not accept the return anymore. (most of his car's model use halogen headlight as it is the standard headlight installed by the factory. HID headlight is an upgrade option, which is not much installed by the factory) anyways, customer has 30 days to confirm with his mechanic what type of headlight his car is using, which he failed to do that.