Carli's Bistro

Review: Purchased a Gift certificate from restaurant.com. My husband paid and on our drive home told me he thought it was a bit expensive and I asked for the receipt which he said the owner didn't give him one. I went back to the restaurant and asked to look at it. No where on the certificate did it say a gratuity was mandatory. Yet the owner charged us 18% gratuity without telling us as well as charging us an additional $8.Had I not looked over the receipt I would not have known any of this.I was very upset as I felt this was stealing because it was taking money from me without my consent or knowledge. After discussing with owner, and showing him that gift certificate did not say we needed to provide gratuity for an order, let alone a takeout order, (which is what we got)I said I wanted my $12 (18% gratuity)back. I informed him that a gratuity is voluntary not mandatory and he said according to his contract with restaurant.com a gratuity was part of the deal. Upon further arguments I just said I wanted all my money back and I wanted to return the food because I was very unsatisfied with the establishment and he said no. He wouldn't give me anything back except $8 which he overcharged me for besides the gratuity. I do have a copy of the receipt as well as the gift certificate.Desired Settlement: I would like my 37.93 returned. Mainly for principal of being what I felt cheated out of my money. I had originally asked him for this and he said no. I would also like an apology for the way it was all handled.