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Carlo Motors Inc

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Carlo Motors Inc Reviews (5)

This letter is to advise that I, *** *** *** ***, cam in today to speak to Mr*** *** from Carlo Motors, Incand came to satisfactory terms regarding additional repairs I requested be done to the Dodge Ram Gray VIN:***I will accept the $1,check
#*** courteously issued to me in full satisfaction of my complaintBy accepting the check, and signing below I acknowledge that Carlo Motors, Incnor any of their employees or said entities will no longer be responsible for any issues that may come up, including the current or past repairs at handI take full responsibility from this day forwardI further agree to close out the complaint with Revdex.com with a positive rating, because the dealer, and company representative did cooperate with meI also understand that the "WE OWE" signed on 7/31/is no longer valid, and becomes null and void

Revdex.com, complaint division: in respond to complaint # *** customer *** *** The customer purchased the vehicle on 4/13/Not like he claimed 5/5/2016.Revdex.com,Mr*** was aware of the price of the vehicle since he signed the contract and all the documentsAfter Mr*** drove the
car for almost a month, he came into the office on May 1, with a list of very minor items to repair, which we did, we then called the customer to notify him that his vehicle was ready, only to find out the Mr*** did no wanted the car any moreHe claimed that the vehicle was out of his price range if it needed additional repairsI advised him that there was no cooling off period in the State of Texas, and unfortunately am not able to cancel the Motor Vehicle Contract.Sincerely,*** ***

IN RESPOND TO THE CASE OF MR *** ***, MR DAVIS MOVE AROUND SEPTEMBER WE DID NOT RECEIVE A WRITTEN PERMISSION AS WE AGREED IN THE INSTALLMENT CONTRACT THE FEW TIMES, HI CALL THE OFFICE DIDN'T GIVE A NEW ADDS AND HE WAS AT THAT TIME LATE IN DEFAULT MR DAVIS
DEFAULTED THE CONTACTWE DIDN'T RECEIVE A PAYMENT FOR 2/03/2016AND 03/03/

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

My name is [redacted] and I spoke with Ms. [redacted] regarding the 2005 Chevy Silverado Repo her monthly payments were scheduled for the 20th of each month. On 12/20/17 she made a partial payment of $520.00 and set up an Promise to Pay Arrangement for the remaining balance of $68.08 which...

included a late fee of 28.00 and her December payment of $560.00 to be paid on 12/26/17. I called customer on 12/26/17 and everyday there after, I left voicemails regarding to call me on the Promise to Pay agreement and also mailed her late payment notices to her Contact Information we had for her on file, which were San Antonio phone number and address. As we here at Carlo Motors approached her next Monthly due date 1/20/18 orders were given out to Repo the vehicle, that is when we found out she was in North Carolina. Customer did not update her New Contact phone number or address until after the Repo was done on 1/17/18. As I informed Ms. [redacted] contract states she needs to inform us here at Carlo Motors on any change of address and when moving the Collateral out of the State of Texas with in 30 days. Ms. [redacted] asked if she got her truck back how much would it be I informed her it was up to the Owner of Carlo Motors and options could be 1. past due, late fees, repo fees and new monthly payment or 2. Owner would request 20 day payout in full for Debt.  Thank you,[redacted] Carlo Motors Inc.[redacted]

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