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Carlsbad Ford Lincoln

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Reviews Carlsbad Ford Lincoln

Carlsbad Ford Lincoln Reviews (9)

Customer has a Extended Service Contract that should cover transmission repairs

Complaint: [redacted] I am rejecting this response because:The window sticker which was physically on the window of the truck as well as online had the vehicle listed with a MSRP of $69,This is two examples of advertisement and pure dishonestyWith all discounts the vehicle was listed at $63,and we are willing to pay the advertised price Regards, [redacted] ***[To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

The final picture is where the price was changed online after I tried to purchase the truck for $63,

We do apologize for the website error, although we try our best to keep everything updated sometimes things slip by usThis is why we have a disclaimer at the bottom of each vehicleSee example
below.(Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteedThis site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or impliedAll vehicles are subject to prior salePrice does not include applicable tax, title, license, processing and/or documentation fees, and destination charges‡Vehicles shown at different locations are not currently in our inventory (Not in Stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week.)We strive to provide the best customer experience possible and to shop our website with confidence.We would like the customer to contact either myself or Daniel V***

We have come to an agreement with the customer

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution is satisfactory to me.  The dealership went above and beyond to rectify the situation.  Very professional and understanding of my concern 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:The window sticker which was physically on the window of the truck as well as online had the vehicle listed with a MSRP of $69,220. This is two examples of false advertisement and pure dishonesty. With all discounts the vehicle was listed at $63,939 and we are willing to pay the advertised price. 
Regards,
[redacted][To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]

Customer has a Extended Service Contract that should cover transmission repairs.

The final picture is where the price was changed online after I tried to purchase the truck for $63,090

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Address: Carlsbad, New Mexico, United States, 88220

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