On December 5, my Hyundai Sonata would not start so I went to Expert Auto in Oshkosh and they towed the car to their shop and diagnosed the problemThey replaced the crankshaft position sensor, engine balance shaft belt and engine timing beltOn Monday, December 11, I picked up the car and there were still problems with the vehicle On Tuesday, December 12, I called the shop and spoke with Craig to discuss the issues He was very rude and just stated that they test drove the car before I picked it up and there was nothing wrong with itFeeling frustrated, I went to Ray's Transmission to have the belts replaced again because they broke off on December 15, I picked the car up from Ray's on December 18, which cost me another $ Again a week later the belts broke off and Ray's was magnificent with helping and towing the car from Oshkosh to Neenah and only charging me for half of the tow A true company that is willing to right a wrong that they
I would highly recommend Expert Automotive ServicesI needed a jump due to to a dead battery, it was dark, dimly lit and I was alone I called my insurance for hr roadside assistance and they sent Kevin from Expert Automotive, he said he was on his way home and got the call and said "sure I can help"not only did he delay his return home from work but went above and beyond to jump my car He arrived in minutesThe roadside assistance people said it would be a minute waitNeedless to say I was extremely thankful !
Customer service was greatThey went out of their way to help me out and made everything go quick and easy
On December 5, my Hyundai Sonata would not start so I went to Expert Auto in Oshkosh and they towed the car to their shop and diagnosed the problemThey replaced the crankshaft position sensor, engine balance shaft belt and engine timing beltOn Monday, December 11, I picked up the car and there were still problems with the vehicle On Tuesday, December 12, I called the shop and spoke with Craig to discuss the issues He was very rude and just stated that they test drove the car before I picked it up and there was nothing wrong with itFeeling frustrated, I went to Ray's Transmission to have the belts replaced again because they broke off on December 15, I picked the car up from Ray's on December 18, which cost me another $ Again a week later the belts broke off and Ray's was magnificent with helping and towing the car from Oshkosh to Neenah and only charging me for half of the tow A true company that is willing to right a wrong that they
I would highly recommend Expert Automotive ServicesI needed a jump due to to a dead battery, it was dark, dimly lit and I was alone I called my insurance for hr roadside assistance and they sent Kevin from Expert Automotive, he said he was on his way home and got the call and said "sure I can help"not only did he delay his return home from work but went above and beyond to jump my car He arrived in minutesThe roadside assistance people said it would be a minute waitNeedless to say I was extremely thankful !