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Carlton L Coon Heating & Oil Burner Service

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Carlton L Coon Heating & Oil Burner Service Reviews (6)

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below This response is an outright lie! As I stated previously in the past I know I was overcharged, and paid the invoices This is not going to happen again It is out of the question, and he very well knows that he explicitly said the cost was $ to clean the furnaces Also, I have gone to the people who witnessed the amount of time he claims he was there, and things do not add up The length of time was one hour, and the people who told me this did not have any connection with this incident whatsoever [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

I am writing this in response to the letter I received from you dated May 8, with the ID# of [redacted] .I don't know where she is getting her information about the cost of an annual tune-upI made several calls today to companies and the cheapest one I found was $plus partsWe charged her $with parts included plus tax for one tune-upI am a certified technician will all kinds of certificates and plenty of insurance to do this workUnless she is getting a handy man off the street there is no company that cleans for that price around here.She might want to get her facts right before stating a price.We stand by our priceShe was charged $total plus tax for each tune-up, and I expect my balance be paidThe $was told to her as a down payment not full payment.If there are any more questions, please contact meThank You.Sincerely,Carlton Cn Owner

I have received the response from Cn Plumbing & Heating.I would like to point out an average cost to clean a furnace from professionals after doing research online about the work to clean furnaces as follows:"Average Cost of Furnace MaintenanceMost heating and cooling companies recommend an annual fall tuto ensure the furnace is operating safely and efficientlyFor a routine maintenance visit, homeowners should expect to pay around $100, plus any new filters."Also, the cost to do this work which had been given to me was $200, and the level of difficulty displayed by this companyto perform was not to be believed! This was not explained the payment was partial!! NO WAY!!!Sincerely,*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This response is an outright lie!  As I stated previously in the past I know I was overcharged, and paid the invoices.  This is not going to happen again.  It is out of the question, and he very well knows that he explicitly said the cost was $200.  to clean the furnaces.  Also, I have gone to the people who witnessed the amount of time he claims he was there, and things do not add up.  The length of time was one hour, and the 2 people who told me this did not have any connection with this incident whatsoever.  
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

I am writing this in response to the letter I received from you dated May 8, 2017 with the ID# of[redacted].I don't know where she is getting her information about the cost of an annual tune-up. I made several calls today to companies and the cheapest one I found was $150.00 plus parts. We charged her $150.00 with parts included plus tax for one tune-up. I am a certified technician will all kinds of certificates and plenty of insurance to do this work. Unless she is getting a handy man off the street there is no company that cleans for that price around here.She might want to get her facts right before stating a price.We stand by our price. She was charged $150.00 total plus tax for each tune-up, and I expect my balance be paid. The $200.00 was told to her as a down payment not full payment.If there are any more questions, please contact me. Thank You.Sincerely,Carlton Cn Owner

I am writing this in response to the letter I received from you dated April 20, 2017 with the ID# of[redacted].I am faxing over along with this letter [redacted]'s letter that she wrote to me and my letter I sent her responding to her letter. My letter should answer all her questions if she has...

picked it up, it was sent certified mail on April 17, 2017.She was quoted $300.00 to do the 2 cleanings with a down payment of$200.00. A down payment was requested because she is so slow on paying her bills, and she owed us a balance from prior work performed. I was there 3 hours total not 1 hour. She was not charged a double bill or over charged forwork. My original price for a cleaning is $145.00 plus parts which is about $175.00 a cleaning. She was charged $150.00 each giving her a discount not over charging her.As far as I see, [redacted] still owes me $124.00, and I will be expecting my final payment due.If there is any other information you need, please contact me. Thank You. Also, Carlton l Cn Heating & Oil Burner Service that you addressed this letter to has not been in business since 2005.Sincerely,Carlton Cn, Owner

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Address: 71 River Road, Hoosick Falls, New York, United States, 12090

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