Carlucci Downers Grove, LLC

Initial Business Response / [redacted] (1000, 5, 2017/10/04) */ Laptop received didn't power on Customer didn't accept the online offer given for the computer in its actual condition Laptop was returned to the customer for free Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/10/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't accept their response because it's not true When these shysters sent back my laptop, it worked perfectly -- contrary to their storyIt still does & I'll be happy to provide evidence Final Business Response / [redacted] (4000, 9, 2017/10/05) */ Buyer requested the laptop to be returned originally It was returned for free on Mon 8/21/ [redacted] We would not be able to honor the original quote since the product was defective Sell Broke honored the guarantee that if we can't pay the quoted amount we return the product back to the customer at our expense Sell Broke doesn't have the product anymore This transaction was closed

Initial Business Response /* (1000, 5, 2018/01/16) */
The laptop received was a different, older model. Also the condition was much worse than the customer originally quoted herself for. SellBroke could not honor the original quote since the device was completely different than expected.
The...

customer didn't accept revised offer and the laptop was returned at no charge.
This transaction is closed.
Initial Consumer Rebuttal /* (3000, 7, 2018/01/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
In error in the form I entered 2015 that I noticed after the fact, and I made it clear on the phone this was my vj laptop I was parting and recently booted at 39f, apple chime, there were questions as to the gpu and I also made them clear, I was offered $10, I was a mac genius and knew I waa parting it out, not selling a working system I made that clear on the phone, ten dollars = attempted bait and switch, I dont have the laptop you are shipping back or my $$$ so in my book you attempted to scam me!!!
Final Consumer Response /* (3000, 17, 2018/01/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
A Deal is a Deal YOu don't offer $10 you ask about my experience level and what I know about the system and it was clearly explained...Pay me
Final Business Response /* (1000, 14, 2018/01/17) */
Laptop is on its way back.
[redacted] # [redacted]

Initial Business Response /* (1000, 5, 2016/01/13) */
We're sorry you had a problem with your transaction. We purchase and process many laptops every day and are proud of being honest and fair. Your laptop did not power on when received and tested at our facility. You called and asked for your...

laptop to be returned to you. It has been sent back to you in the same exact box that it was shipped to us in. [redacted]
Initial Consumer Rebuttal /* (3000, 7, 2016/01/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Because it states a tracking I'd that has not been delivered and I don't want that I'd posted publicly.
Final Business Response /* (4000, 9, 2016/01/20) */
We're sorry you had a problem with your transaction. We purchase and process many laptops every day and take pride in being 100% honest. Your laptop did not power on when tested at our facility.
You called and asked for your laptop to be returned to you. It has been sent back to you in the same exact box that it was shipped to us in.

Initial Business Response /* (1000, 5, 2017/10/04) */
Laptop received didn't power on.
Customer didn't accept the online offer given for the computer in its actual condition.
Laptop was returned to the customer for free.
Initial Consumer Rebuttal /* (3000, 7, 2017/10/04) */
(The consumer...

indicated he/she DID NOT accept the response from the business.)
I don't accept their response because it's not true.
When these shysters sent back my laptop, it worked perfectly -- contrary to their story. It still does & I'll be happy to provide evidence.
Final Business Response /* (4000, 9, 2017/10/05) */
Buyer requested the laptop to be returned originally.
It was returned for free on Mon 8/21/2017
[redacted]
We would not be able to honor the original quote since the product was defective.
Sell Broke honored the guarantee that if we can't pay the quoted amount we return the product back to the customer at our expense.
Sell Broke doesn't have the product anymore.
This transaction was closed.