I have had itEach week I visit the local Jewel store in Volo, 1-times a week, and at least once if not more I'm overcharged, charged for things I didn't buy and have to return to confront themLast night I stopped for some things, purchasing Christmas cards to get the "free" holiday decorationEach of these cards were $In looking at the receipt today, I find "AM Greeting" cards, $each that I didn't buy with the same exact SKU # and have absolutely NO idea where they came fromDo the employees just randomly scan items to overcharge the unwitting customers? Last month alone, I had to return times on one trip and each weekend I have to return at least I shop there every Saturday or SundayI am starting to believe they doI can see an honest mistake but every week I'm back to confront Customer Service about something that went wrongI have been a loyal Jewel customer for 40+ years, but now I'm ready to stop shopping there I have started to take pictures of items I buy just in case I have to returnTonight I will be going back there to confront the Manager this time and get an explanation of this behaviorI am totally disgusted at this point in time
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me [redacted] made a very good effort to repair the damage and in fact did so to my satisfactionThank you Regards, [redacted]
I recently visited the Jewel Osco store at the 95th and Stony Island in Chicago On this day, was a one day sale on Doritos chips with a limit of two I picked up because my sister asked me to get some for her household also Once I made it to checkout, the cashier informed me again that limit was I said okay and said I'll purchase the other two in a separate transaction She went on to tell me that she cannot check me out for the other two because I already bought two I would have to walk out of the store and come back in as a new customer if I wanted to purchase two more The cashier then removed my chips off the belt and put it behind her I was on my lunch break and didn't have time to wait for a manager for two bags of chips Another cashier heard the issue and said she would check me out for the other two bags when she finally handed them back to me The cashier informed me that it is procedure and wanted to hand me he job description I never knew a company would turn down the chance to make money and have their customers walk outside the store and walk back in to get additional item If I had walked outside of that store I was not going back in with a cart of groceries, pick up two bags of chips and wait in line again No Extremely bad customer service
Jewel Osco, bought some fried chicken from their deli It was disgusting, stunk of old oil and I wonder how long it has been under the hot lights I looked at the whole roasted chickens I was ther around 4:p.m The time on the chickens was 6: Can it be possible those cooked chickens had been sitting there for more than hours? Jewel you are disgusting I am not shopping at your establishment
I went to Jewel-Osco store to buy [redacted] for my kids, I also took [redacted] juiceI already added this juice which is free online before going thereDuring the checkout process Cashier not able add that juice for free, She requested me show the same on my mobile and I am not able to find that coupon at all in the listI do requested to cancel the transaction and left the shopShe did not cancel the transaction, She took the free juice and cancelled all the other itemsIt is nothing but steeling as per my understandingShe is rude and very mean to the customerI am very upset with her behaviourStore DetailsDate & Time: 11/20/2:PM eEuclid Ave., Mount prospect, Illinois Store code: Register number: Transaction number: **SSN***SSN**
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: the claim is still outstandingI finally spoke with their Operations Manager today (4/7/2015) who will folltomorrow to get us an estimate for repairs.Regards, [redacted]
Very disappointed experience with Jewel-Osco I purchased some dairy products on May 3, However I found out the product I purchased was expired and badly spoiledThe product should be used before Aug16, Can you believe that! Such a big-chain supermarket sold products that are expired and spoiledDo they value their customers? I doubt
JewelOsco weekly ads featured wild cod loins on sale for a limited time (12/1/- 12/3/17), at $per poundI went to the meat counter and requested codWhen I got home I noticed that it cost $per poundI called the meat department and was told that the sale price was for the frozen cod (which they were out of)Nowhere in the ad did the word "frozen" appearI think this ad was intentionally misleadingBy the way, the butcher said he was running out of the fresh cod - no wonder, people thought they were buying it at $per pound!
Bought pork rib todayThe price should be per lb according to their adsOn the label,they print"8.3x lb, $3.99per lb, total is $33.48" But on the receipt ,it's said"13.4lb, $per lb,total is $33.48"Frankly speaking, I never pay attention to what it's said on the receipts and labels when I shop thereFortunately, one of my friends bought the same staff and she called me that something's wrongI already cooked one forth and I weight the restIt's around 5lb9ozSo the total weight should be 8.3lbI should pay 8.3*2.49=$But they play with the numbers and charged me almost 50% more! The point is I spend more than $ a year in this store and never check the priceI don't think they only cheat this timeSo I paid $for grocerie only worth $5000? That is really bad! Just can't believe Jewel Osco will do the such stupid and cheap thing!
I purchased [redacted] coffee which was on saleThe corner shelf said $but the can was ounces which seemed large (I did not have ad had written grocery list from ad)I checked the coffee area and there were a variety of [redacted] coffees same large 30+ ounce size with big signs under $- rang up $Customer service clerk very rude - I gave her the coffee she gave me $and some change (She did not refund $plus change) I have too often been cheated on wrong item by advertised sale sign at this store I don't think it is a repeated mistake, I think it is deliberate
I have had itEach week I visit the local Jewel store in Volo, 1-times a week, and at least once if not more I'm overcharged, charged for things I didn't buy and have to return to confront themLast night I stopped for some things, purchasing Christmas cards to get the "free" holiday decorationEach of these cards were $In looking at the receipt today, I find "AM Greeting" cards, $each that I didn't buy with the same exact SKU # and have absolutely NO idea where they came fromDo the employees just randomly scan items to overcharge the unwitting customers? Last month alone, I had to return times on one trip and each weekend I have to return at least I shop there every Saturday or SundayI am starting to believe they doI can see an honest mistake but every week I'm back to confront Customer Service about something that went wrongI have been a loyal Jewel customer for 40+ years, but now I'm ready to stop shopping there I have started to take pictures of items I buy just in case I have to returnTonight I will be going back there to confront the Manager this time and get an explanation of this behaviorI am totally disgusted at this point in time
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me [redacted] made a very good effort to repair the damage and in fact did so to my satisfactionThank you Regards, [redacted]
I recently visited the Jewel Osco store at the 95th and Stony Island in Chicago On this day, was a one day sale on Doritos chips with a limit of two I picked up because my sister asked me to get some for her household also Once I made it to checkout, the cashier informed me again that limit was I said okay and said I'll purchase the other two in a separate transaction She went on to tell me that she cannot check me out for the other two because I already bought two I would have to walk out of the store and come back in as a new customer if I wanted to purchase two more The cashier then removed my chips off the belt and put it behind her I was on my lunch break and didn't have time to wait for a manager for two bags of chips Another cashier heard the issue and said she would check me out for the other two bags when she finally handed them back to me The cashier informed me that it is procedure and wanted to hand me he job description I never knew a company would turn down the chance to make money and have their customers walk outside the store and walk back in to get additional item If I had walked outside of that store I was not going back in with a cart of groceries, pick up two bags of chips and wait in line again No Extremely bad customer service
Jewel Osco, bought some fried chicken from their deli It was disgusting, stunk of old oil and I wonder how long it has been under the hot lights I looked at the whole roasted chickens I was ther around 4:p.m The time on the chickens was 6: Can it be possible those cooked chickens had been sitting there for more than hours? Jewel you are disgusting I am not shopping at your establishment
I went to Jewel-Osco store to buy [redacted] for my kids, I also took [redacted] juiceI already added this juice which is free online before going thereDuring the checkout process Cashier not able add that juice for free, She requested me show the same on my mobile and I am not able to find that coupon at all in the listI do requested to cancel the transaction and left the shopShe did not cancel the transaction, She took the free juice and cancelled all the other itemsIt is nothing but steeling as per my understandingShe is rude and very mean to the customerI am very upset with her behaviourStore DetailsDate & Time: 11/20/2:PM eEuclid Ave., Mount prospect, Illinois Store code: Register number: Transaction number: **SSN***SSN**
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: the claim is still outstandingI finally spoke with their Operations Manager today (4/7/2015) who will folltomorrow to get us an estimate for repairs.Regards, [redacted]
Very disappointed experience with Jewel-Osco I purchased some dairy products on May 3, However I found out the product I purchased was expired and badly spoiledThe product should be used before Aug16, Can you believe that! Such a big-chain supermarket sold products that are expired and spoiledDo they value their customers? I doubt
JewelOsco weekly ads featured wild cod loins on sale for a limited time (12/1/- 12/3/17), at $per poundI went to the meat counter and requested codWhen I got home I noticed that it cost $per poundI called the meat department and was told that the sale price was for the frozen cod (which they were out of)Nowhere in the ad did the word "frozen" appearI think this ad was intentionally misleadingBy the way, the butcher said he was running out of the fresh cod - no wonder, people thought they were buying it at $per pound!
Bought pork rib todayThe price should be per lb according to their adsOn the label,they print"8.3x lb, $3.99per lb, total is $33.48" But on the receipt ,it's said"13.4lb, $per lb,total is $33.48"Frankly speaking, I never pay attention to what it's said on the receipts and labels when I shop thereFortunately, one of my friends bought the same staff and she called me that something's wrongI already cooked one forth and I weight the restIt's around 5lb9ozSo the total weight should be 8.3lbI should pay 8.3*2.49=$But they play with the numbers and charged me almost 50% more! The point is I spend more than $ a year in this store and never check the priceI don't think they only cheat this timeSo I paid $for grocerie only worth $5000? That is really bad! Just can't believe Jewel Osco will do the such stupid and cheap thing!
I purchased [redacted] coffee which was on saleThe corner shelf said $but the can was ounces which seemed large (I did not have ad had written grocery list from ad)I checked the coffee area and there were a variety of [redacted] coffees same large 30+ ounce size with big signs under $- rang up $Customer service clerk very rude - I gave her the coffee she gave me $and some change (She did not refund $plus change) I have too often been cheated on wrong item by advertised sale sign at this store I don't think it is a repeated mistake, I think it is deliberate