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Carolina Property Experts

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Carolina Property Experts Reviews (1)

Company sprayed grass and weed killer throughout property without permission. Seeking refund for mowing as well as replacement trees if necessary.On Monday, July 28th, [redacted] mowed our property. He sprayed a grass and weed killer all over the property, including around fruit trees and a swing set, killing the grass. We do not yet know the impact on the trees, as it will take some time to see if they die. The grass under and around the swing set has died, so now it is turning into a mud puddle and must be replanted. Last year, he sprayed weed killer and killed an arbor vitae plant and was asked not to spray it again.Desired SettlementWe are seeking either a refund for this week's mow ($35) or a bag of quick start grass seed so we can replant everything he killed. We are also seeking an agreement to replace the persimmon tree and fig tree if they die in the near future as a result of the spraying. I attempted to resolve this in an email to the merchant but received a defiant response complaining that he should have been charging me more to begin with, so he considers us even. This is not an acceptable resolution, as he never asked us for a different rate than the $35 we had always paid.Business Response /[redacted]/The previous year a service tech for our company sprayed Roundup on the same areas described above (fence/swingset/trees/beds/) and I received an email from the homeowner that the only complaint was the width of the area sprayed around the fence. The homeowner was then told via email that spraying Roundup around wooden surfaces would help to keep from damaging these surfaces from the weedeater and was given an apology about the width of spraying around the fence. I had no response from this email so I assumed it was okay to spray again this year as these areas were again becoming overrun with weeds as long as we didn't spray such a wide area around the fence. A mowing service was performed on 7/28/14 along with spraying Roundup in these areas as the weeds were taking over these areas. I was contacted via email on 8/2/14 from the homeowner with a list of demands and a cancellation of service. One of the demands was a refund of payment in the amount of $35 for the service that was already completed or a bag of grass seed delivered to their property. I informed the homeowner that the service was already complete and that there would be no refund and that the areas that were sprayed were not grass but in fact weeds and that in the matter of weeks the weeds would have overrun these areas again. As far as the trees that were sprayed around I did not give a response to this as I didn't feel it was necessary to warranty a tree for an extended period of time in case there was another cause of death to these trees. Roundup is only active in the soil for 14 days after application and is only ingested through the plant through the leaf of the plant. Damage from the spraying would show up within several days after the application, not months or years. These trees were sprayed at the base of the tree, on the bark, to kill grass that had grown up around the trunk and to help avoid weedeating against the trunk of the tree as to damage the tree. Obviously is these trees were to die within the first 2 months of the application I would replace them free of charge. As of today, 9/8/14 these trees are still alive and as healthy as they were the day of application.

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Description: Landscapers

Address: PO Box 1296, Fuquay Varina, North Carolina, United States, 27526-1296

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