Response taken by phone: The consumer called us for a service call and was told it would be $I gave him a discount for being a veteran I found that the exterior unit was in bad need of cleaning Dried grass from mowing the lawn was collecting inside the unit and
was posing a fire hazard I told him it would be $for the cleaning and the consumer was agreeable I gave him the additional $discount for his coupon I am sorry the customer was confused about his bill but he was charged fairly for the services he received
Response taken by phone: The consumer called us for a service call and was told it would be $I gave him a discount for being a veteran I found that the exterior unit was in bad need of cleaning Dried grass from mowing the lawn was collecting inside the unit and
was posing a fire hazard I told him it would be $for the cleaning and the consumer was agreeable I gave him the additional $discount for his coupon I am sorry the customer was confused about his bill but he was charged fairly for the services he received