Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Their second, and most recent response demonstrates no indication they gathered nor reviewed any documents. They continue to not address the entirety of my issue and their response is largely incoherent: there is no evidence on their list that states their intention, plus they continue to not address all the conditions of my complaint. I owe them nothing. If they have a reasonable counter that will keep this away from the Ohio Attorney General's office, I am open to hearing it- within the time allotted by the Revdex.com process.
Regards,
[redacted]
We agreed to the total settlement. we will provide a 5 year labor warranty and a copy of the check to [redacted]. We are waiting on the image of the check from pnc bank. This is all we will do to close this file. If we do not receive payment 7 days after we submit the warranty and image of the check we will send over to collections and close it on our end.
This supersedes my previous response which was made prior to reviewing the pictures supplied by [redacted] Restoration. SoI stand by yesterday's response.Doc_3 demonstrates that there were two checks cut for invoice [redacted]: One, check #[redacted] for the amount for $5240 under [redacted]- and Doc_4, though not indicating to whom the check is made, seemingly supports this accounting entry. The second check for $2125.33 - the amount equaling the unspecified fees- seems to have been paid by check #5239 on 9/7/16 to [redacted]-- a business I know not of. Perhaps it is the name under-which they pay themselves?Documents _2 and (3) are mere copies of the invoice information I provided: pastes of my insurance company's estimate. Doc(3) demonstrates the removal of the over charged line items. However- the business still has not answered to 1) the conditions of the accounting fees, 2) the issue that the removal of the line items does not cover the overage, 3) the 5 year warranty (on labor I can assume) does not cover the high grade materials I paid for. If 5 years (for labor only and not 20-25 years standard for materials) was what I was to get from the beginning, then it is further evidence of their deceptive practice, and supports my claim that I never would have hired them had they been more forth coming. And more importantly 4), there is no statement or terms of agreement offered by the business through this arbitration/mediation: The list provided by the business is incoherent in it purpose. Am I to assume the figure from their earlier response still stands? If the business chooses to use their illegal invoice as demonstration of any amount due, they must understand I will not accept it today any more than in August.The business did not initially respond within the thirty days of the filed complaint- and have continued to delay this process.My gracious offer began sliding off the table when they did not respond in January. I will re-iterate what I stated in my Revdex.com response February 7th. I owe them nothing. My offer now gone.If they want to continue pursuing collections- they are free to collect the total amount due their representative entered on the work agreement: zero. The invoice is Illegal- reflecting an estimate submitted after the job was complete, and in particular, an amount never agreed to. Both are in violation of Ohio's CSPA under deceptive and unconscionable acts and practices.Without knowing the time frame of the Revdex.com in this manner here forward- if the business has any counter, I will wait five business days before filing with the Ohio Attorney General.Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For...
your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I made a gracious offer- and their lack of attention to the terms of that offer are disappointing. If they have any opportunity to respond, I look forward to what they would have to say- but they should know, by law, I owe them nothing. I already am in good position to collect damages from them legally. If they have no response- I have my complaint to the Ohio Attorney General's office prepared.To date the business has not addressed all the issues raised in my complaint, such as:1. On August 9", Ms. [redacted] stated [redacted] Construction had already been paid $5,064.29. want some sort of evidence of this. When I initially submitted this complaint, I asked for an affidavit. In a reply email, the Revdex.com informed me that if I wanted an affidavit, then needed to acquire this from [redacted] myself. I do not want to contact Mr. [redacted]. I am willing to remit a payment for the final line item of construction on the revised invoice to [redacted] Restoration, less the below amounts- but only after they prove to me they paid Mr. [redacted].2. I want the "accounting fees" deducted.3. it cost $72.00 more than the $428.55 (the total of the line items 15-19 of the [redacted] "guestimate" for the repair of the sofit and wood trim. This overage is what [redacted] Insurance intended the RVC to cover. I want this deducted as well.4. In turn, I will remit an amended payment, but only after receive all appropriateWarranties ([redacted]) and Certificates ([redacted]). Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. The Business's response claims to have agreed to the "settlement" but there was no settlement. They continue to ignore the conditions of the offer- the offer was conditional. Without those conditions- there is no settlement. Legally, I owe them nothing.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Their second, and most recent response demonstrates no indication they gathered nor reviewed any documents. They continue to not address the entirety of my issue and their response is largely incoherent: there is no evidence on their list that states their intention, plus they continue to not address all the conditions of my complaint. I owe them nothing. If they have a reasonable counter that will keep this away from the Ohio Attorney General's office, I am open to hearing it- within the time allotted by the Revdex.com process.
Regards,
[redacted]
We will accept the 4816.42 to drop the complaint. [redacted]
1. Proof [redacted] was paid by [redacted] 2 we wave accounting fees 3 items 15-19 have been removed 5 we give a 5 year warranty
We agreed to the total settlement. we will provide a 5 year labor warranty and a copy of the check to [redacted]. We are waiting on the image of the check from pnc bank. This is all we will do to close this file. If we do not receive payment 7 days after we submit the warranty and image of the check we will send over to collections and close it on our end.
This supersedes my previous response which was made prior to reviewing the pictures supplied by [redacted] Restoration. SoI stand by yesterday's response.Doc_3 demonstrates that there were two checks cut for invoice [redacted]: One, check #[redacted] for the amount for $5240 under [redacted]- and Doc_4, though not indicating to whom the check is made, seemingly supports this accounting entry. The second check for $2125.33 - the amount equaling the unspecified fees- seems to have been paid by check #5239 on 9/7/16 to [redacted]-- a business I know not of. Perhaps it is the name under-which they pay themselves?Documents _2 and (3) are mere copies of the invoice information I provided: pastes of my insurance company's estimate. Doc(3) demonstrates the removal of the over charged line items. However- the business still has not answered to 1) the conditions of the accounting fees, 2) the issue that the removal of the line items does not cover the overage, 3) the 5 year warranty (on labor I can assume) does not cover the high grade materials I paid for. If 5 years (for labor only and not 20-25 years standard for materials) was what I was to get from the beginning, then it is further evidence of their deceptive practice, and supports my claim that I never would have hired them had they been more forth coming. And more importantly 4), there is no statement or terms of agreement offered by the business through this arbitration/mediation: The list provided by the business is incoherent in it purpose. Am I to assume the figure from their earlier response still stands? If the business chooses to use their illegal invoice as demonstration of any amount due, they must understand I will not accept it today any more than in August.The business did not initially respond within the thirty days of the filed complaint- and have continued to delay this process.My gracious offer began sliding off the table when they did not respond in January. I will re-iterate what I stated in my Revdex.com response February 7th. I owe them nothing. My offer now gone.If they want to continue pursuing collections- they are free to collect the total amount due their representative entered on the work agreement: zero. The invoice is Illegal- reflecting an estimate submitted after the job was complete, and in particular, an amount never agreed to. Both are in violation of Ohio's CSPA under deceptive and unconscionable acts and practices.Without knowing the time frame of the Revdex.com in this manner here forward- if the business has any counter, I will wait five business days before filing with the Ohio Attorney General.Sincerely,[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For...
your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I made a gracious offer- and their lack of attention to the terms of that offer are disappointing. If they have any opportunity to respond, I look forward to what they would have to say- but they should know, by law, I owe them nothing. I already am in good position to collect damages from them legally. If they have no response- I have my complaint to the Ohio Attorney General's office prepared.To date the business has not addressed all the issues raised in my complaint, such as:1. On August 9", Ms. [redacted] stated [redacted] Construction had already been paid $5,064.29. want some sort of evidence of this. When I initially submitted this complaint, I asked for an affidavit. In a reply email, the Revdex.com informed me that if I wanted an affidavit, then needed to acquire this from [redacted] myself. I do not want to contact Mr. [redacted]. I am willing to remit a payment for the final line item of construction on the revised invoice to [redacted] Restoration, less the below amounts- but only after they prove to me they paid Mr. [redacted].2. I want the "accounting fees" deducted.3. it cost $72.00 more than the $428.55 (the total of the line items 15-19 of the [redacted] "guestimate" for the repair of the sofit and wood trim. This overage is what [redacted] Insurance intended the RVC to cover. I want this deducted as well.4. In turn, I will remit an amended payment, but only after receive all appropriateWarranties ([redacted]) and Certificates ([redacted]). Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. The Business's response claims to have agreed to the "settlement" but there was no settlement. They continue to ignore the conditions of the offer- the offer was conditional. Without those conditions- there is no settlement. Legally, I owe them nothing.
Regards,
[redacted]