Carousel French Cuisine LLC

I am responding to the complaint filed against The Carousel French Cuisine LLC by [redacted]. I apologize for the delay in my response but I am a small business owner and I am always a little behind. I do confirm Ms [redacted] was towed from the parking lot that is designated for our building...

The Opera House for 3 local business ( one of which is the Carousel), that pay rent for those parking spaces. Our parking lot has 4 CUSTOMERS ONLY Parking signs that specify parking is for The Opera House and the names of the 3 Business located within The Opera House. In addition, we have 6 generic Customer ONLY signs from ACTION Towing. Our parking lot is well signed.Ms. [redacted] and 3 other car owners were towed because they parked DIRECTLY in front of the parking sign that had our brand/name. She parked there for over 2 hours. She was across the street at a different restaurant.Ms. [redacted] rated us on YELP 1/5 for getting towed although she never stepped into our restaurant. Yelp has removed her rating after we filed a challenge.Yes my wife did tell Ms. [redacted] about her parking sign being stolen. My wife was talking about her designated parking spot sign, with her name and [redacted] ONLY, NO PARKING 24Hrs. It cost me $500. It was my gift to her and someone stole her personal parking signAgain, in total, our parking lot has 10 NO PARKING signs that Ms. [redacted] ignored.Please note; We take absolutely no pleasure in these extreme measures, but again the building is leased to 3 other business who have demanded we take more action to unlawful parkingThank you for your considerationJRASJohn * A[redacted]