Carpenter Hazlewood

Very little information is provided by Ms [redacted] It appears we have a client that obtained a default judgment (public record) against a [redacted] It appears we have a client that has a judgment against a [redacted] (public record) She does not identify whether a copy of the judgment(s) at issue came from the court(s) or our firm Either way, it is possible envelopes got inadvertently mixed up somewhere, but there is no indication of mailings on the same date We would certainly not intend to send a copy of a judgment or correspondence to the wrong person

First, as a reminder, Carpenter Hazelwood is indeed a law firm, and as such, should know better than to lie when confronted with a complaint about their ethical conductWe contacted Carpenter Hazelwood and spoke to Antoinette, an office manager of Carpenter Hazelwood on 4/15/2016, the same day we filed a fraud claim with our bank and the same day we filed a complaint with the Revdex.comIn fact, we spoke to the offices of Carpenter Hazelwood and Antoinette before we began the process of filing fraud chargesHad Antoinette ethically handled the problem, the complaint and bank investigation would have never occurredHowever, it is clear that Carpenter Hazelwood has very little integrity and believes that the laws they swore to uphold are not meant for themAntoinette proudly admitted that Carpenter Hazelwood did indeed cash the check and there was nothing we could doIn regard to the fees that were returned, Wells Fargo did investigate the claim, and determined the transaction made by Carpenter Hazelwood was never authorized by usThe problems caused by Carpenter Hazelwood cost time, money, and stress IT IS FRAUD! In regard to the waived $late fee that Carpenter Hazelwood so generously provided, the $check fraudulently cashed by Carpenter Hazelwood was never intended for them! MORE FRAUD! The payment arrangements set up by us have been completely on time, and overpaid as per the amounts agreed toWhen we learned of the collections against us, we immediately made arrangements to rectify the matter and provided twice the payment necessary to begin! If anyone has been generous in these matters, it has been usWe are ahead of our payments! Carpenter Hazelwood is completely at fault for the errors made to our accountHow dare Carpenter Hazelwood play an innocent victim of circumstance when they are the absolute cause of the problem!

We believe that we have explained our position as a debt collector attempting to collect a debt for our client We have explained that the $check at issue was sent to us by our client's agent and we deposited it in our trust account as we are authorized to do when we have a file We cannot refund that money as payment was reversed already We have said that we will have a $late fee waived We will waive a $legal fee that has not been posted to the account We also will continue to take payments with no additional legal fee (payment agreement fee $215.00) We have no authority to waive anything else or satisfy the account as the owners request The balance without the $late fee is $ We will expect to receive the agreed-upon amount of at least $each month beginning May 15, We will close our file when the account is paid in full No legal fees will be incurred unless there is a default on the payment plan. James HH***Carpenter Hazlewood Delgado & Bolen

We believe that we have explained our position as a debt collector attempting to collect a debt for our client We have explained that the $check at issue was sent to us by our client's agent and we deposited it in our trust account as we are authorized to do when we have a file We cannot refund that money as payment was reversed already We have said that we will have a $late fee waived We will waive a $legal fee that has not been posted to the account We also will continue to take payments with no additional legal fee (payment agreement fee $215.00) We have no authority to waive anything else or satisfy the account as the owners request The balance without the $late fee is $ We will expect to receive the agreed-upon amount of at least $each month beginning May 15, We will close our file when the account is paid in full No legal fees will be incurred unless there is a default on the payment plan
James HH***
Carpenter Hazlewood Delgado & Bolen

Our law firm provides collection services for its client *** *** *** ***n, where MrM*** is an owner The management company is *** *** Without agreeing or disagreeing with MrM***'s belief that he should have been allowed to respond
"administratively" when there had been prior collection notices through *** before the account was turned over, *** has waived a $collection fee, and this law firm is waiving its legal fees (never posted to the account) and closing its file MrM*** should deal with *** directly The balance, as shown, is currently $

First, as a reminder, this law firm is a debt collector for *** *** *** *** ***n Any information obtained is used for that purpose Our firm was asked to open our collection file March by the Association's managing agent, *** *** We were
unaware of an issue about a $payment It appears, if F* did tell Mror MrsJ*** that the check would be returned, it was inadvertently sent to our firm to process as a payment All payments go to our firm once we have a file It was deposited in our trust accountAttorneys may deposit client checks into trust accounts However, we have been informed that it has been returned by the bank Therefore, no money was taken out of the owners' bank to our knowledge Copies of the ledger and ledger breakdown are attached We will have a $late charge waived The owners will get credit for their $payment against legal fees and principal.We deny an "fraud" This was merely bad timing or a clerical error in the transfer of the file to us We have made a payment agreement with the owners and will honor that agreement

Very little information is provided by Ms. [redacted].  It appears we have a client that obtained a default judgment (public record) against a [redacted].  It appears we have a client that has a judgment against a [redacted] (public record).  She does not identify whether a copy of...

the judgment(s) at issue came from the court(s) or our firm.  Either way, it is possible envelopes got inadvertently mixed up somewhere, but there is no indication of mailings on the same date.  We would certainly not intend to send a copy of a judgment or correspondence to the wrong person.

Our response is the same.  Our $285.00 legal fee has been waived.  And it had not been posted to the Association's account ledger at [redacted] - see attached.  The Association/[redacted] also have waived a $75.00 fee.  The balance as of March without the legal fee and the $75.00 was $770.04.  Unless the second quarter assessments due April 1 have been paid by Mr. M[redacted], they are also now due - $126.26.  A late fee of $15.00 will accrue if not paid by April 15. The result of this is there is no difference than if Mr. Mc[redacted] had responded through [redacted].  No legal fees, and we are closing our file as soon as everything is paid through [redacted].

Our response is the same.  Our $285.00 legal fee has been waived.  And it had not been posted to the Association's account ledger at [redacted] - see attached.  The Association/[redacted] also have waived a $75.00 fee.  The balance as of March without the legal fee and the $75.00 was $770.04.  Unless the second quarter assessments due April 1 have been paid by Mr. M[redacted], they are also now due - $126.26.  A late fee of $15.00 will accrue if not paid by April 15.
 
The result of this is there is no difference than if Mr. Mc[redacted] had responded through [redacted].  No legal fees, and we are closing our file as soon as everything is paid through [redacted].

First, as a reminder, this law firm is a debt collector for [redacted]n.  Any information obtained is used for that purpose.  Our firm was asked to open our collection file March 25 by the Association's managing agent, [redacted].  We were...

unaware of an issue about a $150.00 payment.  It appears, if F[redacted] did tell Mr. or Mrs. J[redacted] that the check would be returned, it was inadvertently sent to our firm to process as a payment.  All payments go to our firm once we have a file.  It was deposited in our trust account. Attorneys may deposit client checks into trust accounts.  However, we have been informed that it has been returned by the bank.  Therefore, no money was taken out of the owners' bank to our knowledge.  Copies of the ledger and ledger breakdown are attached.  We will have a $15.00 late charge waived.  The owners will get credit for their $400.00 payment against legal fees and principal.
We deny an "fraud".  This was merely bad timing or a clerical error in the transfer of the file to us.  
We have made a payment agreement with the owners and will honor that agreement.

First, as a reminder, this law firm is a debt collector for [redacted]n.  Any information obtained is used for that purpose.  Our firm was asked to open our collection file March 25 by the Association's managing agent, [redacted].  We were...

unaware of an issue about a $150.00 payment.  It appears, if F[redacted] did tell Mr. or Mrs. J[redacted] that the check would be returned, it was inadvertently sent to our firm to process as a payment.  All payments go to our firm once we have a file.  It was deposited in our trust account. Attorneys may deposit client checks into trust accounts.  However, we have been informed that it has been returned by the bank.  Therefore, no money was taken out of the owners' bank to our knowledge.  Copies of the ledger and ledger breakdown are attached.  We will have a $15.00 late charge waived.  The owners will get credit for their $400.00 payment against legal fees and principal.
We deny an "fraud".  This was merely bad timing or a clerical error in the transfer of the file to us.  
We have made a payment agreement with the owners and will honor that agreement.

OVER RATED AND OVER PRICED! Our HOA had to fore them. For services unacceptable.

Carpenter Hazelwood alleges legal fees were never posted to the account. This is simply untrue; otherwise, I would have not received the correspondence dated 12/4/15, from their office reflecting a total amount of $988.78 (the "Amount Due"), to include a$285.00 legal fee. This the whole basis of my complaint. Carpenter Hazelwood added legal fees in December 2015, that should have never been assessed when an administrative avenue still existed as evident in the correspondence received by AAM, LLC (Sundance Residential Homeowners Association Inc). I am curious as to how many other HOA homeowners have had their rights violated by Carpenter Hazelwood as mine were through deceptive practices.

Our law firm provides collection services for its client [redacted]n, where Mr. M[redacted] is an owner.  The management company is [redacted].  Without agreeing or disagreeing with Mr. M[redacted]'s belief that he should have been allowed to respond...

"administratively" when there had been prior collection notices through [redacted] before the account was turned over, [redacted] has waived a $75.00 collection fee, and this law firm is waiving its legal fees (never posted to the account) and closing its file.  Mr. M[redacted] should deal with [redacted] directly.  The balance, as shown, is currently $770.04.

We believe that we have explained our position as a debt collector attempting to collect a debt for our client.  We have explained that the $150.00 check at issue was sent to us by our client's agent and we deposited it in our trust account as we are authorized to do when we have a file.  We cannot refund that money as payment was reversed already.  We have said that we will have a $15.00 late fee waived.  We will waive a $50.00 legal fee that has not been posted to the account.  We also will continue to take payments with no additional legal fee (normal payment agreement fee $215.00).  We have no authority to waive anything else or satisfy the account as the owners request.  The balance without the $15.00 late fee is $1459.99.  We will expect to receive the agreed-upon amount of at least $264.38 each month beginning May 15, 2016.  We will close our file when the account is paid in full.  No legal fees will be incurred unless there is a default on the payment plan.
 
James H. H[redacted]
Carpenter Hazlewood Delgado & Bolen

First, as a reminder, Carpenter Hazelwood is indeed a law firm, and as such, should know better than to lie when confronted with a complaint about their ethical conduct. We contacted Carpenter Hazelwood and spoke to Antoinette, an office manager of Carpenter Hazelwood on 4/15/2016, the same day we filed a fraud claim with our bank and the same day we filed a complaint with the Revdex.com. In fact, we spoke to the offices of Carpenter Hazelwood and Antoinette before we began the process of filing fraud charges. Had Antoinette ethically handled the problem, the complaint and bank investigation would have never occurred. However, it is clear that Carpenter Hazelwood has very little integrity and believes that the laws they swore to uphold are not meant for them. Antoinette proudly admitted that Carpenter Hazelwood did indeed cash the check and there was nothing we could do. In regard to the fees that were returned, Wells Fargo did investigate the claim, and determined the transaction made by Carpenter Hazelwood was never authorized by us. The problems caused by Carpenter Hazelwood cost time, money, and stress IT IS FRAUD! In regard to the waived $15.00 late fee that Carpenter Hazelwood so generously provided, the $150 check fraudulently cashed by Carpenter Hazelwood was never intended for them! MORE FRAUD! The payment arrangements set up by us have been completely on time, and overpaid as per the amounts agreed to. When we learned of the collections against us, we immediately made arrangements to rectify the matter and provided twice the payment necessary to begin! If anyone has been generous in these matters, it has been us. We are ahead of our payments! Carpenter Hazelwood is completely at fault for the errors made to our account. How dare Carpenter Hazelwood play an innocent victim of circumstance when they are the absolute cause of the problem!

Our response is the same.  Our $285.00 legal fee has been waived.  And it had not been posted to the Association's account ledger at [redacted] - see attached.  The Association/[redacted] also have waived a $75.00 fee.  The balance as of March without the legal fee and the $75.00 was $770.04.  Unless the second quarter assessments due April 1 have been paid by Mr. M[redacted], they are also now due - $126.26.  A late fee of $15.00 will accrue if not paid by April 15.
 
The result of this is there is no difference than if Mr. Mc[redacted] had responded through [redacted].  No legal fees, and we are closing our file as soon as everything is paid through [redacted].