When I became involved and met with *** and *** *** I agreed we needed to acquire the permitsI began immediately to do soThe permits were pulled and as I reported to you on October 16, the two city inspections both passed (plumbing and framing)Not only that but both inspectors told Mrs*** directly the work was very good and passed code.We responded to all of the ***'s requests and all the questions were being addressed (none of which were code violations) and would have been made.The ***'s were not satisfied and have hired another contractor to finish the job.Leon C H***Midwest
All permits (Building, Plumbing, and Electrical) have been pulledA thorough discussion was had with City Building Inspector Supervisors, as to what they would requireWe have had two inspections so far and both passed.As an owner, I have taken over personally supervising the work and have been
making daily visitsWe have been concentrating on the show first, and will then move to other areas
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: 12422290
I am rejecting this response because:We DEMANDED the company president meet with us due to his crews not completing any part of the work and failing to get permits.Note how even they admit that the inspections were done in October - the worked started in June - 4 months, work incomplete and improperly done, no permits.They failed to properly complete any part of the project even with the owner as "foreman".We fired them.
Regards,
[redacted]
Initial Business Response /* (1000, 7, 2015/07/02) */
I am responding to a complaint by [redacted]. Her first email to be was May 26, 2015 about her carpet.
I feel I have responded to her every email and have spoke with her a couple of times!
I did the paperwork that f needed to do and put it...
in the installer's box. He was out of town the weekend of May 28 thru June 1. I depended upon him to give her a call when he returned!
I put paperwork another time in his box when I heard from her again. I reminded him a couple of times to call her and explained to him her complaint.
He did the repair on "Tune 23, 2015
WAS NOT ignoring her and I felt I followed up with her every time.
The repair is taken care of and the carpet is under warranty from Shaw so I feel no further issues happen. But if there is our installers will go look at it!
I emailed her pics of the warranty on the back of the carpet she purchased.
[redacted]
Initial Consumer Rebuttal /* (2000, 9, 2015/07/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am rejecting this response because:: They lied to us by not obtaining the permits at the beginning of the Job. If we the owners hadn't talked to the city of Columbus, none of the REQUIRED permits would have been pulled .The job remains uncompleted and below minimum standard.
Regards,
[redacted]
When I became involved and met with *** and *** *** I agreed we needed to acquire the permitsI began immediately to do soThe permits were pulled and as I reported to you on October 16, the two city inspections both passed (plumbing and framing)Not only that but both inspectors told Mrs*** directly the work was very good and passed code.We responded to all of the ***'s requests and all the questions were being addressed (none of which were code violations) and would have been made.The ***'s were not satisfied and have hired another contractor to finish the job.Leon C H***Midwest
All permits (Building, Plumbing, and Electrical) have been pulledA thorough discussion was had with City Building Inspector Supervisors, as to what they would requireWe have had two inspections so far and both passed.As an owner, I have taken over personally supervising the work and have been
making daily visitsWe have been concentrating on the show first, and will then move to other areas
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: 12422290
I am rejecting this response because:We DEMANDED the company president meet with us due to his crews not completing any part of the work and failing to get permits.Note how even they admit that the inspections were done in October - the worked started in June - 4 months, work incomplete and improperly done, no permits.They failed to properly complete any part of the project even with the owner as "foreman".We fired them.
Regards,
[redacted]
Initial Business Response /* (1000, 7, 2015/07/02) */
I am responding to a complaint by [redacted]. Her first email to be was May 26, 2015 about her carpet.
I feel I have responded to her every email and have spoke with her a couple of times!
I did the paperwork that f needed to do and put it...
in the installer's box. He was out of town the weekend of May 28 thru June 1. I depended upon him to give her a call when he returned!
I put paperwork another time in his box when I heard from her again. I reminded him a couple of times to call her and explained to him her complaint.
He did the repair on "Tune 23, 2015
WAS NOT ignoring her and I felt I followed up with her every time.
The repair is taken care of and the carpet is under warranty from Shaw so I feel no further issues happen. But if there is our installers will go look at it!
I emailed her pics of the warranty on the back of the carpet she purchased.
[redacted]
Initial Consumer Rebuttal /* (2000, 9, 2015/07/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am rejecting this response because:: They lied to us by not obtaining the permits at the beginning of the Job. If we the owners hadn't talked to the city of Columbus, none of the REQUIRED permits would have been pulled .The job remains uncompleted and below minimum standard.
Regards,
[redacted]