We received this complaint this morning and promptly contacted the customer via email to let him know we would remedy the problem asapWe found
the product he had returned to us and issued a replacement immediatelyHis replacement product is being shipped out todayI have attached my most recent email to the customer to this responseIt shows my telling him that his replacement product is on it's way and also includes the tracking number for that replacement
Revdex.com:
Consumer responded by phone 5/31/16-***Consumer states that the complaint has been resolved.
Regards, *** ***
We received this complaint this morning and promptly contacted the customer via email to let him know we would remedy the problem asapWe found
the product he had returned to us and issued a replacement immediatelyHis replacement product is being shipped out todayI have attached my most recent email to the customer to this responseIt shows my telling him that his replacement product is on it's way and also includes the tracking number for that replacement