I have NEVER dealt with a more unprofessional and deceitful company in my entire life! I would never recommend that anyone purchase from City Carpet Outlet! We purchased carpet to be laid in the basement of our brand new home. And the drywall that was literally finish was RUINED by the time their installers were done with it! There is not a spot that they didn't hit with their stretchers (not to mention a baseboard trim will not cover it!!) There is spots that they hit on the wall that could have only been done through carelessness! We are looking at $1600 to fix their damage!!! They carpeted over things in three places and have no call/no showed THREE weeks in a row to fix that problem!!!!! The manager refuses to return my calls and has received pictures of the damage 4 weeks ago! You may think that City Carpet will save you money but I promise you'll be paying more in the end plus the added stress, it's NOT worth it!!
This place is awful! They do poor installations and then won't come back to fix the problem
I have NEVER dealt with a more unprofessional and deceitful company in my entire life! I would never recommend that anyone purchase from City Carpet Outlet! We purchased carpet to be laid in the basement of our brand new home. And the drywall that was literally finish was RUINED by the time their installers were done with it! There is not a spot that they didn't hit with their stretchers (not to mention a baseboard trim will not cover it!!) There is spots that they hit on the wall that could have only been done through carelessness! We are looking at $1600 to fix their damage!!! They carpeted over things in three places and have no call/no showed THREE weeks in a row to fix that problem!!!!! The manager refuses to return my calls and has received pictures of the damage 4 weeks ago! You may think that City Carpet will save you money but I promise you'll be paying more in the end plus the added stress, it's NOT worth it!!