the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Still in the shop as of 12/13/2017.
Regards,
[redacted]
Truck was initially brought in with multiple possible failures. Customer was informed that the first repair may not be all that was necessary. Truck is in the service department now waiting for an adjuster to authorize additional repairs under an extended service policy
The repairs have been made and the vehicle has been picked up.Jim Snead
I have reviewed...
the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Still in the shop as of 12/13/2017.
Regards,
[redacted]
Truck was initially brought in with multiple possible failures. Customer was informed that the first repair may not be all that was necessary. Truck is in the service department now waiting for an adjuster to authorize additional repairs under an extended service policy