Carrington Place at Shadow Creek Ranch

Sent: Thursday, July 30, 9:AM To: drteam Cc: APM at Carroll at Shadow Creek Ranch Subject: ID *** Ms.Shinn account has been settled with herWe removed the light bulb charges and she paid her remainder bill for final water, carpet cleanIf
you have any other questions please feel free to contact usThank you Tammy *** | Property Manager Carroll at Shadow Creek Ranch Shadow Creek Parkway, Pearland, TX P: | F: *** | www.CarrollatShadowCreekRanch.com

Regarding this complaintMs*** has already spoken with our General Manager at length regarding the charges on her accountMs*** was charged for damages caused to her guest room which were not there when she checked inMs
*** damaged both a decorative mirror in the room as well as one of the walls which resulted in the need for repainting of this wall Ms*** has been emailed the pictures of the damages and we will not be refunding the charges Thank you, Mike A*** Assistant General Manager Hilton Garden Inn | Indianapolis NW Intech BoulevardIndianapolis, IN Tel: 317-288-| Fax: 317-288-6065 Email |Website