Carroll's Clocks

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.I don't quite believe the excuse that it took a month for the business to receive the inquiry from Revdex.comIn part because just a few days after submitting my complaint I got the first call back

I am writing in response to the complaint, ID# [redacted] I was Just made aware of this complaint by mail yesterday, Feb13thI had already returned the clock to the customer before receiving this letterI apologized for not returning it earlier or contacting him in the meantimeI was trying to get it to work and it took much longer than expectedI work full-time during the day and have limited times for working on clocks and making callsI should have returned his calls and again apologize I did notI value my customers and will communicate better in the future with themI believe everything is resolved since I have returned the clock

I am writing in response to the complaint, ID# ***I was Just made aware of this complaint by mail yesterday, Feb13thI had already returned the clock to the customer before receiving this letterI apologized for not returning it earlier or contacting him in the meantimeI was trying to
get it to work and it took much longer than expectedI work full-time during the day and have limited times for working on clocks and making callsI should have returned his calls and again apologize I did notI value my customers and will communicate better in the future with them. I believe everything is resolved since I have returned the clock

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.I don't quite believe the excuse that it took a month for the business to receive the inquiry from Revdex.comIn part because just a few days after submitting my complaint I got the first call back