We have reached out to the homeowner and explained the issue around his pending claim with CertainTeed We assured the homeowner that we are still working as his advocate to help him collect what may be due to him from the Class Action lawsuit through CertainTeed Mr [redacted] said he understood and that he would remove his complaint when he received the settlement from CertainTeed As we are not the one paying Mr [redacted] all we can do is continue to advocate for him with CertainTeed as we have said we would do
Initial Business Response / [redacted] (1000, 5, 2015/12/08) */ We have not received a single request from the homeowner- they may have contacted the office we closed in All of our warranty information is on the back of the contract the homeowner signs before we start their jobAll the homeowner needs to do is look on the back of their contract, which they would've been instructed to do by their salesmanThank you
We have reached out to the homeowner and explained the issue around his pending claim with CertainTeed We assured the homeowner that we are still working as his advocate to help him collect what may be due to him from the Class Action lawsuit through CertainTeed Mr [redacted] said he understood and that he would remove his complaint when he received the settlement from CertainTeed As we are not the one paying Mr [redacted] all we can do is continue to advocate for him with CertainTeed as we have said we would do
Initial Business Response / [redacted] (1000, 5, 2015/12/08) */ We have not received a single request from the homeowner- they may have contacted the office we closed in All of our warranty information is on the back of the contract the homeowner signs before we start their jobAll the homeowner needs to do is look on the back of their contract, which they would've been instructed to do by their salesmanThank you