Initial Business Response /* (1000, 5, 2014/04/18) */
Due to the Clovis location being no longer open, we will be happy to have the customer go to our Hanford location and they will check over the vehicle. We are sorry about any inconvenience that this has caused.
Initial Consumer...
Rebuttal /* (3000, 7, 2014/04/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I've only drivn the car in town since the last incident and has costed me $75 or more in oil and 3 replacement filters as well. I'm requesting a refund of $86.47 for the amount in which was paid to the clovis store for the service and 37.22 for the oil and oil filter that I had to purchase while stranded due to oil being depleted from car. I have the origanal sales reciepts for refunds I'm requesting. I will be using the refund towards paying another shop to look at vehicle.
Final Business Response /* (4000, 9, 2014/04/28) */
To resolve this issue we have sent the customer a check in the amount of 123.69 on 4/24/14.
Initial Business Response /* (1000, 5, 2014/04/18) */
Due to the Clovis location being no longer open, we will be happy to have the customer go to our Hanford location and they will check over the vehicle. We are sorry about any inconvenience that this has caused.
Initial Consumer...
Rebuttal /* (3000, 7, 2014/04/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I've only drivn the car in town since the last incident and has costed me $75 or more in oil and 3 replacement filters as well. I'm requesting a refund of $86.47 for the amount in which was paid to the clovis store for the service and 37.22 for the oil and oil filter that I had to purchase while stranded due to oil being depleted from car. I have the origanal sales reciepts for refunds I'm requesting. I will be using the refund towards paying another shop to look at vehicle.
Final Business Response /* (4000, 9, 2014/04/28) */
To resolve this issue we have sent the customer a check in the amount of 123.69 on 4/24/14.