Summit Oak Homes agrees that the stained concrete floors at the home purchased from us at [redacted] by [redacted] and [redacted] need to be corrected However, Mr [redacted] and Ms [redacted] are completely incorrect in their claims/statements concerning the number of other homes we have with the same issue and concerning any processes being neglected in the construction of their foundation Their foundation was designed and inspected by an Engineering firm licensed in the state of Texas We have an Engineer stamped pre-pour inspection report noting that the foundation was installed according to their plans and details including the moisture barrier that Mr [redacted] and Ms [redacted] claim is not installed The issue with Mr [redacted] ’s and Ms***’s stained concrete floors is an application problem by the stain concrete subcontractor we were using at the time We have since contacted other stained concrete installers who have corrected this particular issue before and who guarantee us that the problem can be corrected Summit Oak Homes has offered multiple times to correct Mr [redacted] ’s and Ms***’s stained concreted floors but they have refused to allow us We are currently working with them on alternative solutions for the issue
Summit Oak Homes agrees that the stained concrete floors at the home purchased from us at [redacted] by [redacted] and [redacted] need to be corrected However, Mr [redacted] and Ms [redacted] are completely incorrect in their claims/statements concerning the number of other homes we have with the same issue and concerning any processes being neglected in the construction of their foundation Their foundation was designed and inspected by an Engineering firm licensed in the state of Texas We have an Engineer stamped pre-pour inspection report noting that the foundation was installed according to their plans and details including the moisture barrier that Mr [redacted] and Ms [redacted] claim is not installed The issue with Mr [redacted] ’s and Ms***’s stained concrete floors is an application problem by the stain concrete subcontractor we were using at the time We have since contacted other stained concrete installers who have corrected this particular issue before and who guarantee us that the problem can be corrected Summit Oak Homes has offered multiple times to correct Mr [redacted] ’s and Ms***’s stained concreted floors but they have refused to allow us We are currently working with them on alternative solutions for the issue