Carson Valley Cleaners Reviews (1)
Carson Valley Cleaners Rating
Description: Dry Cleaners
Address: 963 Topsy Ln, Carson City, Nevada, United States, 89705-8402
Phone: |
Show more...
|
Add contact information for Carson Valley Cleaners
Add new contacts
I dropped my leather jacket off to be cleaned at Carson Valley Cleaners on August 21, 2015. I was aware that they send their leather goods out of state for cleaning and I knew that it would take a while to get back. I called then on September 22, 2015 to find out the status. They informed me that it could not be cleaned because of the glue on the sleeve. When I inquired about the glue the girl on the phone responded "the glue that's on the rip". I told her there was no rip on my jacket when I took it in, she said I was wrong! I insisted that my jacket was not damaged prior to dropping it off and she insisted that it was. After a heated argument we hung up. I called back a few minutes later and she said she talked to the company in California who does their leather cleaning and they said they ripped it. She informed me that there would be no charge, not sure what that meant, all they did was damage my jacket, why would there be a charge. I feel they should compensate me for the cost of the jacket. I don't remember what I paid for it, I did find a used jacket exactly like mine on [redacted] for $125. When I went to pick up my jacket a young man was at the counter I gave him a print out of the jacket on [redacted] and asked him to give it to the owners as I want to be compensated for my damages. I have not heard from them yet and I'm not sure what the next step should be. Thank youDesired SettlementI feel they should compensate me for my loss.