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Carson's Tavern

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Carson's Tavern Reviews (2)

I recently spoke to you about a complaint id # [redacted]. I did what you recommend and called the customer. They did not answer their phone so I left a voicemail stating that we apologize for our mistake and that we would like to make it a better experience next time they come on us. They have not...

responded yet to my voice mail, but I just wanted to let you know that I did take action and called them. Thank you.

Review: I purchased Just Pay Half Deals certificates. The deal was good for $25.00.I placed a take out order my sub total was $73.44 the sales taxwas $4.41 total $77.85. I gave the girl my $25.00 off certificate. She was unsure how to use it so she had help from another female employee.She told her to subtract the $25.00 and add $4.41. So my total was $57.85. I questioned her about charging me twice for Pa sales taxShe told me that the company that I bought the gift voucher from told Jim to do that. She said so that's what Jim told us to do. I said I don't think that is aloud to happen. I told her that I was going to call the company where I purchased them from. She said I would call also. I have Already used 5 of these vouchers at this restaurant. This was the first time I got the itemized receipt of my order. I usually only get the charge card one. They probably charged me every time like this. I was wondering if that's against the law to charge sales tax twice. I also emailed the company that I purchased the vouchers from but haven't heard back. I asked my employer if he was charged double sales tax when they went to eat. He also told me yes it has happened to him also.Desired Settlement: I just want them not to charge double sales tax on people that purchased the gift voucher deals.

Business

Response:

I recently spoke to you about a complaint id # [redacted]. I did what you recommend and called the customer. They did not answer their phone so I left a voicemail stating that we apologize for our mistake and that we would like to make it a better experience next time they come on us. They have not responded yet to my voice mail, but I just wanted to let you know that I did take action and called them. Thank you.

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Description: RESTAURANTS

Address: 404 North Broadway St, Scottdale, Pennsylvania, United States, 15683

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