We apologize for any lack of communications We are dealing with 50-customer's cars at any one time while you only have to worry about one You were told you were free to call or email us for updates whenever you wanted and I sure [redacted] has talked to you at least twice and provided updates We don't know when it will be ready for sure and we never give guarantee completion dates All we can do is provide a best guess which is what we didAs for your car I'm sure you were aware that your car would not steer at all when it was towed in and the front wheels were pointing in different directionsWe had to order a set of special wheel dollies and a tow hook eyelet just to be able to get your car inside our shop Once it was we found the additional damages when we could see the underside and ordered the parts needed You're vehicle is ready for painting today and should be ready to go to the alignment shop by end of this week or first part of next If it aligns alright we will only have some final polishing and cleto do which should take less than a dayWe will call you at that time and arrange pior let you know if there's additional issues that need addressing
We apologize for any lack of communications. We are dealing with 50-75 customer's cars at any one time while you only have to worry about one. You were told you were free to call or email us for updates whenever you wanted and I sure [redacted] has talked to you at least twice and provided...
updates. We don't know when it will be ready for sure and we never give guarantee completion dates. All we can do is provide a best guess which is what we did. As for your car. I'm sure you were aware that your car would not steer at all when it was towed in and the front wheels were pointing in different directions. We had to order a set of special wheel dollies and a tow hook eyelet just to be able to get your car inside our shop. Once it was we found the additional damages when we could see the underside and ordered the parts needed. You're vehicle is ready for painting today and should be ready to go to the alignment shop by end of this week or first part of next. If it aligns alright we will only have some final polishing and clean-up to do which should take less than a day. We will call you at that time and arrange pick-up or let you know if there's additional issues that need addressing.
We apologize for any lack of communications We are dealing with 50-customer's cars at any one time while you only have to worry about one You were told you were free to call or email us for updates whenever you wanted and I sure [redacted] has talked to you at least twice and provided updates We don't know when it will be ready for sure and we never give guarantee completion dates All we can do is provide a best guess which is what we didAs for your car I'm sure you were aware that your car would not steer at all when it was towed in and the front wheels were pointing in different directionsWe had to order a set of special wheel dollies and a tow hook eyelet just to be able to get your car inside our shop Once it was we found the additional damages when we could see the underside and ordered the parts needed You're vehicle is ready for painting today and should be ready to go to the alignment shop by end of this week or first part of next If it aligns alright we will only have some final polishing and cleto do which should take less than a dayWe will call you at that time and arrange pior let you know if there's additional issues that need addressing
We apologize for any lack of communications. We are dealing with 50-75 customer's cars at any one time while you only have to worry about one. You were told you were free to call or email us for updates whenever you wanted and I sure [redacted] has talked to you at least twice and provided...
updates. We don't know when it will be ready for sure and we never give guarantee completion dates. All we can do is provide a best guess which is what we did. As for your car. I'm sure you were aware that your car would not steer at all when it was towed in and the front wheels were pointing in different directions. We had to order a set of special wheel dollies and a tow hook eyelet just to be able to get your car inside our shop. Once it was we found the additional damages when we could see the underside and ordered the parts needed. You're vehicle is ready for painting today and should be ready to go to the alignment shop by end of this week or first part of next. If it aligns alright we will only have some final polishing and clean-up to do which should take less than a day. We will call you at that time and arrange pick-up or let you know if there's additional issues that need addressing.