Carstens Health Industries

From: Jerry *** [mailto:j***@carstens.com] Sent: Thursday, April 06, 1:PM To: Customer Relations Subject: Complaint # *** To whom it may concern: We are responding to your letter dated March 8, regarding complaint
#*** Please note that this issue has been resolved. We reached out to the customer and let them know we would issue a credit for the purchase of the product. The customer requested that the credit first be applied against any open invoices and the balance refunded by way of a check The credit was applied against all open invoices and a check has been issued for the balance of the credit If you have any further questions please feel free to contact me Jerry ***