Cart Land Of Lakeland

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
So many claims from the owner of Turf Tailor! Just to name a few:
1.Truck returned days after the incident upon repeated request, not 24hrs as Damon *** claimedWe have photo with date
Turf Tailor came to my property times including the request to bring equipment back, but wants to charge tripsWe need to file a separate complaint on billing issue regarding this
All families in my neighborhood collected evidence together and firmly believe Turf Tailor did the damageMy neighbors are very politeWe never attacked Damon *** as he claimedDamon *** is full of lies
At this point, I do not expect this issue will be solved via Revdex.comI just hope people will stay away from this business and don't have to suffer what we are going through
Regards,
*** **

Regarding to this complaint. First off [redacted] is not being honest and truthful in his complaint. I (Damon [redacted]) the person/owner of The Turf Tailor who is writing this response never once immediately declined the responsibility over the phone. I would have never taking the time out of my day...

to help resolve this simple issue if I was in full denial having my crew responsible. After over 8 phone calls in one day which I have record of and calls after 10pm from [redacted] I told him if he needed me to bring the exact truck and tailor back within 24 hour(which is not an easy task) when we use the truck daily it would cost $195. He refused to pay this amount which I simply told him all I would do is charge a simple $35 fee to over my fuel and wear to come on out. I still got out to his property within 24 hours for him. Which this fee along with other large amount of past due balances on his account are still not paid. (FYI his account has been already process with our collection team from him not paying all season long along with the [redacted] because he refused to pay his sales tax on his service which we have no control over.) I think this entire issues even started because he was upset about the money amounts he still owed and was finding a way out to pay it. Along with making sure I still make it out in 24 hour. I contacted my crew and they informed me that they clearly didn't hit the pillar item that is leaning due to lack of build stricture. [redacted] Mother or wife was standing outside the entire time my crew pulled into the drive along with waving by to them as she always does since she never leaves the house. [redacted] and his Mother/wife both admitted to knowing we pull into his drive. As pulling into the drive would make the pillar on the driver side and [redacted] somehow believes it happened on the passenger side  where our spare tire is located which there is zero damage to my truck or trailer and not even a little mark which would be clearly visible if we hit this large pillar which would do major damage or even total a car if it hit it. To a response to his new tire comment if he looked at the entire trailer he would find all the tires brand new and shinny since this trailer was a new trailer bought at the start of the season. After taking my time to meet all the neighbors at the exact time they wanted on a Friday one didn't even have the respect to show up along with all of them attacking me verbally and not listing to my helpful advice. At first I was more than willing to help them and talk to the company who installed their pillar(which was not approved before it was put up and I reported to the city because of the safety risk of both pillars not just the leaning one) Also this pillar was not built with any foundation which is most likely the reason why it was learning. I was even going to help fix it not being my responsibility just out of kindness until I was attacked and felt my life at a threat when I had 4 people all around me yelling at me. [redacted] has been very unprofessional and If I receive one more threatening call from him I am going call the local Sheriff and report him. [redacted] services have been canceled upon  The Turf Tailors best choice and safety.  We not longer due any business with him and are still trying to collect our money owed from our hard work from him.   Please let me know what I can do to help or the next plan of action from here if you need anything from me. Thanks, Damon [redacted] Co-owner/The Turf Tailor