Initial Business Response / [redacted] (1000, 5, 2016/08/08) */ Mr [redacted] hasn't quite told the whole storyThis customer purchased this boat knowing well that he could come look at the boat before even bidding on it let alone putting the non-refundable deposit downWe represent the things we sell on E-Bay as well as we can and to best of our knowledgeWe had 100% positive feedback and been selling on E- Bay many years before Mr [redacted] slammed us on ebay feedbackHe has 0% feedback and I don't think he understood how exactly E-Bay worksI advised in our ad that you can come look at this first just schedule an appointment and he lives close by he could have came to look priorThe boat is years old not years old is not going to be a perfect boat nor was it said to be a perfect boatI think he thought he was getting a like new boat for a fraction of the costThe screws that he is talking about is on the top by the swim platform were all new treated wood was installed it has absolutely nothing to do with the boat floating like he saidThere is scuffs on bottom of boat not gouges again from being years oldWith that being said Mr [redacted] was disappointed so we agreed on giving him $back of the $NON-Refundable deposit which he agreed to because he understood we had cost and time out for the listing and have to relistWe wrote him a business check, which he has not yet cashed because it hasn't come through my bankAnd now continues to bash us everywhere online and call us scamers that screwed him out of $when in reality we gave him $of the NON- Refundable deposit which we didn't have to do he was aware that when he put the deposit down within hours of the end of the auction that it was non-refundableI am attaching a copy of the E-Bay description so you can see how it was listed, how it said you can come look at it prior and that if you win there is a non refundable deposit which is just standard on a E-Bay listed you have hours to put a deposit down then have days to get the rest paid in fullHe is being dishonest and trying to get another $back from us even though he has already received a check for $which he hasn't mentioned anywhereWe have sold a lot of vehicles on E-bay and have never had an issue like this beforeI am also attaching a copy of our seller feedback to show how satisfied and what other members have said about things we have soldWe are not scammers and are not out to screw people out a $deposit like Mr [redacted] is postingI mentioned in the posting everything we knew about the boat from what the previous owner told usI even called the previous owner while Mr [redacted] was there looking at the boat to try and get him as much information as I could because we didn't know a whole about it because we hadn't had the boat long at allWe felt like we were very fair to him and even giving him half his NON-refundable deposit back Sincerely, Carter Family Auto Sales, Inc
Initial Business Response / [redacted] (1000, 5, 2016/08/08) */ Mr [redacted] hasn't quite told the whole storyThis customer purchased this boat knowing well that he could come look at the boat before even bidding on it let alone putting the non-refundable deposit downWe represent the things we sell on E-Bay as well as we can and to best of our knowledgeWe had 100% positive feedback and been selling on E- Bay many years before Mr [redacted] slammed us on ebay feedbackHe has 0% feedback and I don't think he understood how exactly E-Bay worksI advised in our ad that you can come look at this first just schedule an appointment and he lives close by he could have came to look priorThe boat is years old not years old is not going to be a perfect boat nor was it said to be a perfect boatI think he thought he was getting a like new boat for a fraction of the costThe screws that he is talking about is on the top by the swim platform were all new treated wood was installed it has absolutely nothing to do with the boat floating like he saidThere is scuffs on bottom of boat not gouges again from being years oldWith that being said Mr [redacted] was disappointed so we agreed on giving him $back of the $NON-Refundable deposit which he agreed to because he understood we had cost and time out for the listing and have to relistWe wrote him a business check, which he has not yet cashed because it hasn't come through my bankAnd now continues to bash us everywhere online and call us scamers that screwed him out of $when in reality we gave him $of the NON- Refundable deposit which we didn't have to do he was aware that when he put the deposit down within hours of the end of the auction that it was non-refundableI am attaching a copy of the E-Bay description so you can see how it was listed, how it said you can come look at it prior and that if you win there is a non refundable deposit which is just standard on a E-Bay listed you have hours to put a deposit down then have days to get the rest paid in fullHe is being dishonest and trying to get another $back from us even though he has already received a check for $which he hasn't mentioned anywhereWe have sold a lot of vehicles on E-bay and have never had an issue like this beforeI am also attaching a copy of our seller feedback to show how satisfied and what other members have said about things we have soldWe are not scammers and are not out to screw people out a $deposit like Mr [redacted] is postingI mentioned in the posting everything we knew about the boat from what the previous owner told usI even called the previous owner while Mr [redacted] was there looking at the boat to try and get him as much information as I could because we didn't know a whole about it because we hadn't had the boat long at allWe felt like we were very fair to him and even giving him half his NON-refundable deposit back Sincerely, Carter Family Auto Sales, Inc