Cartier Kitchens

*** The first time, wasnt as bad and I was sure not to use them againBut I gave them a second chance and it was horribleFirst of all, no one can beat the price for the lookBut, you get what you pay forCabinets are manufactured most likely in China, they are standard sizes by inches and cannot be custom madeThey are stained and painted here in BramptonThe installers are horribleAlways leaves with scratches and dents in my cabinetsI asked not to get the same ones, and guess what? I got the same installers years apart...what a coincidence? I think notSales person gave me the incorrect sample door colour and so I had a few days to decide between their colour and a custom colour I was thinking aboutI decided to go with their standard colour and emailed back the signed papers with the name of the colour we had discussed and so I thought it obviously was that door sample given to me...I mean why else give me the door sample for colour comparison right?? So for month I took this door everywhere and colour coordinated my entire house, paint, trim, tile, hardwood, counter, and backsplashFinally the cabinets arrive and its not the colour of the door sample given to me!!! Its their colour that we talked about, but not the door sample given to me as the mentioned only colour we had discussedSo they realized their mistake and at first was willing to take it back, but I let it go at first thinking it would work, but later realized it just wouldntI would need to change the entire designSo, final was, they were willing to take just the doors back and repaint them, but I would have to find my own painter to spray paint what was left behind, trim and base and kickplatesI would be paying out of my own pocket for thisSo I found a painter, but they needed to know exactly the paint colour/code/formula/ and sheen requiredUsually this can easily be provided, or some companies offer to sell their paints to you, but not Cartier, they backed me into a corner, and would not provide those details, as if it's such a huge secretIn the end, I had to pay out of my own pocket thousands of dollars to have it repainted to the original colour required, the colour of the door sample given to me***! *** ***They seem a bit rude when you have to tell them they made a mistake, and of course pride comes inBut for goodness sake, correct it! We're not talking about bucks here, its thousands of dollars*** *** *** *** ***