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Carts of America, Inc

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Carts of America, Inc Reviews (1)

The complaint filed against us is completely and we have many witnesses to the facts surrounding the incidentThe person complaining is not a customer, he was walking by our restaurant before business hours
and heard a staff member (***) talking to another employee saying "did you see that *** pheasant?" Mr*** thought that *** had said "*** ***" and got in ***s face and then tried to fight him
*** said "Whats your problem, I wasn't even talking to you" then *** turned around and went back in the building where he was working and was followed into the building by Mr*** who continued screaming and kept trying to get in ***s face then *** said, "get the fk out of here"When an employee came into my office and told me what was going on I went to Mr*** and asked if I could help him and what exactly was going onMr*** then said "are you the dumba** in charge of hiring?" I said "I am trying to help you right now and I will not be cussed at, now lets start over, what can I help you with?" He then said that one of my staff members is a "***" and was cussing and when he approached my staff member he coward
Mr.*** continued yelling so I went into the area where my employees were prepping and got ***'s side of the story and when I was talking to him Mr*** again came into the kitchen area yelling and I had to tell him "you are not allowed in this kitchen you need to wait outside for me" I then talked to other witnesses who backed up ***'s storyI gave Mr*** my name, the owners name and phone numbers and told him I would talk to the owner when he got inMr*** left the front of the building calling me a "Dumb Bh"Shortly after opening the owner *** *** had arrived at the restaurant and I informed him of the incidentMr*** returned shortly thereafter and came in through the front door and slammed a piece of paper (turns out it was a bad Facebook review he posted and printed out) down on the hostess stand
When I saw him I told the owner "that's the guy that was trying to fight ***"*** then followed Mr, *** out of the building in hopes to resolve the issueMr*** was visibly still upset with the mornings incident and even when *** was apologizing he kept yelling*** then told Mr*** he would research the incident further and walked awayIn response to Mr***s demand that we fire *** we will not be doing so as we have witnesses to the incident that all have the same story showing Mr*** as the aggressorIn our opinion *** did the right thing by walking away from the situation and avoiding a physical altercationMyself and *** *** have apologized to Mr*** for the miss understanding but he was unwilling to accept it nor was he willing to come to a resolution, and it is our opinion he owes us an apology for the inaccurate facebook rant as well as his foul language aggressive behaviorThank you, *** ***

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