Casablanca Auto Sales & Service Center

I am rejecting this response because: the discount for repairs that you gave was for the airbag light repair and a screw broken off for the transmissionI am having to repair the front end damage that you claimed you already repairedThe repair work is only partially doneThe welding is not complete, the frame is misaligned by over inchesThe front tire is not in line, the suspension is offI am going to have to pay an additional $to fix the front end damage and since you didn't repair it correctly, I am asking that you pay for halfThe car is not safe to be driven as is, per mechanic and body shopYou claim to have safe cars that you would put your own family in, then please make this rightThis does not include replacing the radiator that leaks, missing radiator overflow,broken motor mounts, missing battery mount, and missing motor shield under front bumper that we have already replacedAlso the CD player quit working and the heat/air is not working nowWe are willing to accept $for repair damage or return car for full refundWe haven't been able to drive the car since we have had it

First of all Ms [redacted] bought the car with no warranties As a good will gesture we tried to accommodate her but she would not drop the car off and would demand to wait on it while we have a busy schedule with prior service appointments On the third day (Saturday 2/25/17) when Ms [redacted] demanded a refund, she was told to drop the car off so we can fully look at everything thing rather then she keep coming back for every little thing, I advised her to see if she was interested in any other vehicle on the lot, she did not want to do any business with us I made an offer to her of buying the car back from her for $and she accepted and signed a bill of sale and sold the car back to [redacted] *** Later that day she decided she wasn't happy with her decision and wanted $as well and I told her we've already agreed and you have already signed a bill of sale and we've paid you the $ Not sure what she is attempting to do at this point

To whom it may concern,When this vehicle was sold the customer inspected the vehicle and was told by us all that we knew about the vehicle, we even went as far as showing the customer pictures of the car before the accident repairs were done to it, they were told about the broken motor mount which was visible and they made an offer to purchase the vehicle for a very discounted price knowing that the car had a salvage title due to a front end accident The vehicle was sold with no warranty from us at allSince we discounted the vehicle to leave room for repairs we will decline to do any refunds on the vehicle If they were unsure of purchasing the vehicle they should've had the vehicle looked at by their mechanic before they purchased the vehicle, we allow all of our customers to have vehicles inspected by their choice of mechanic or shop before purchasing the vehicle