Cascade Kids Dental, P.C. Reviews (1)
Cascade Kids Dental, P.C. Rating
Description: Dentists, Dentistry - Children
Address: Bend, Oregon, United States, 97702-2162
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From approximately 2005-2011 I took my 3 kids to zooka dental. Was always very satisfied with the service, but was always a little confused by there billing process. So in 2011 I decided to quit going to zooka and have my kids go to my dentist where there billing was always spot on. I made sure that I paid my acct. in full and took my business elsewhere. 2 years later I received a bill for 157.56. I was very confused by this so I contacted zooka. I asked them to send me exactly what I was being charged for, date of service and what insurance was billed. I never received this information and then got a final notice that this acct would be turned over to collections if not paid in full. So I paid the bill not wanting it to go to collections and affecting my credit. After paying it I called zooka once again and wanted this information. They told me it was a small running balance of 52.00 from 2006 and 105.80 from 2008. Again I was confused. How can there be a running balance from 2006 and 2008 when I was a customer since 2011 and after every visit I paid in full? So again I asked for the information of exactly what I was being charged for and the date of service. They refused to supply this information. Under the threat of collection I had no other choice but to pay without knowing what I was paying for.