To whom it may concern,We are writing in response to the letter received from the Revdex.com regarding the cleaning of [redacted]' boiler. On October 15, 2015 we did clean the boiler in preparation for the winter. In2014 we were also at Mr. [redacted], there was lines frozen on the first...
floor at the basement level. Mr. [redacted]asked that those lines be capped; therefore there is no zone In the basement to test the boiler. So therewere not two areas to test the boiler as he complained of in the letter he wrote. I am attaching a copy of the invoice from September 2014. The only thermostat that will control the boiler currently is in the rooms where the dogs were kenneled. We do not send our technicians in with unknown dogs without the owner present to remove them for our technician's safety. After our technician had cleaned theboiler he could not find the homeowners to safely allow him into the room with the thermostat to test the boiler after cleaning. Mr. [redacted] was also advised to replace his boiler last year(2014) because the boiler is old and needs replaced. I am attaching a copy of that estimate as well. Mr. [redacted] can disregard the invoice sent for the boiler cleaning; we are returning the check for the cost to clean the boiler.Casey [redacted] Casey's Plumbing & Heating
To whom it may concern,We are writing in response to the letter received from the Revdex.com regarding the cleaning of [redacted]' boiler. On October 15, 2015 we did clean the boiler in preparation for the winter. In2014 we were also at Mr. [redacted], there was lines frozen on the first...
floor at the basement level. Mr. [redacted]asked that those lines be capped; therefore there is no zone In the basement to test the boiler. So therewere not two areas to test the boiler as he complained of in the letter he wrote. I am attaching a copy of the invoice from September 2014. The only thermostat that will control the boiler currently is in the rooms where the dogs were kenneled. We do not send our technicians in with unknown dogs without the owner present to remove them for our technician's safety. After our technician had cleaned theboiler he could not find the homeowners to safely allow him into the room with the thermostat to test the boiler after cleaning. Mr. [redacted] was also advised to replace his boiler last year(2014) because the boiler is old and needs replaced. I am attaching a copy of that estimate as well. Mr. [redacted] can disregard the invoice sent for the boiler cleaning; we are returning the check for the cost to clean the boiler.Casey [redacted] Casey's Plumbing & Heating