Dear Sir, I would like to lodge this complaint against Roof Life Company of Northern California Incregarding re roofing matters done in January The Roof Life Company refused to prime the trimmings/fascia boards that was replaced as stipulated by county code lawThe company knew or should have known that the boards needed to be primedBut refused to do so saying they do not do avg painting There were also some noticeable gaps, unseen cuts, and multiple knots in the wood/fascia boardsWhen I pointed out dry rot in the fascia board that had not been replaced, the contractor said it was not dry rotPlease, you are welcome to come by and see the problems I am complaining about The contractor tried to force me to sign a contract that stipulated I was satisfied with the work doneI did not sign it because everything was not ok and I was not satisfied with work done, or not doneHis manner was insulting and intimidatingI am a senior citizen and up in my years, any
this dealership has been shady from the get gowe bought a jeep wrangler the basic model not knowing it didn't have keyless entry because the salesman D [redacted] ayala had us test drive the wrong carwhen we worked out the deal the general manager Jordan helped us and said we wouldn't have a first payment for the first months which was a lie because when we filled out paperwork with finance they said it was daysthen Jordan was the one who called our ex-financer (kia) to obviously get the payoff amounts so they can work it out with their bank(didnt think of checking ourselves)we get home and noticed it didn't come with keyless entry and we have kids so we need thatmy husband imidiatly goes back to the dealership and tells them our concernD [redacted] said he had spoke to the owner and they would just swap it with one that did have itso he told my husband to go the next day because that's when they got their shipment in so my husband goes the next day and D [redacted] told him t
We would highly recommend RoofLife company to anyone needing a new roof or roof repairgreat quality knowledgeable professionals, on time and cleaned up when doneFair price too
Just had my home re-roofed by RoofLife Company and they provided excellent and quality workmanship and completed the job faster than anticipated Clewas great Steve C [redacted] and the rest of his staff were great to work with, they were always available for any questions
This dealership is careless with customers' personal data, and does not take problems seriouslyAs near as I can tell, they sold a car to someone and accidentally entered my email address in their customer fileEver since, I have received regular emails from them thanking me for my "purchase", reminding me of service options, and so onThese include some personal information about the actual owner of the vehicle They also provided this information to Sirius XM Radio, meaning I have login credentials for a Sirius account that is not my own, all thanks to Crown Dodge of Ventura Mistakes happen, and mistyping an email address is certainly forgivableWhat isn't is the way they've treated the situationConcerned about identity theft after receiving emails that I had purchased a vehicle, I called the dealership and spoke with Darren [redacted] , the Internet Sales managerHe laughed it off, apparently thinking I didn't understand the difference between a marketing email and a purchase confirmationI asked him to please look into it, and he took down my contact information After not receiving any further response within a week, I called back and was transferred to Terry, the customer service managerI left her a voicemail three days ago, and still have not heard back Meanwhile, I'm in their system as the owner of a vehicle and a Sirius XM account, and the real owner of the vehicle isn'tI could probably cause some mischief with this, but of course I won'tAll I will do is urge you to consider another dealership for your Dodge/Jeep purchase, as this one clearly doesn't care about professionalism or a job well done What if they made this kind of mistake when running your credit or submitting your loan? Would they laugh it off and ignore you?
I purchased Chrysler LX on 9/14/at Crown DodgeThe car came with a (Life-Time Power train warranty) covering Engine, transmission and rear differentialA check engine light came on my car and I drop it off at Crown Dodge on 7/18/the Diagnostic took up to weeks and the parts took another week to arrive and After weeks They said, my car is readyAfter driving the car home, I open the hood and discover the Air Filter system was loose and vibrated, the interior was covered with dirt and dust and came with a oily StenchI took my car to Reed's Automotive in Thousand Oaks, Ca to double check on Crown Dodge RepairsReed's said, the Exhaust system was NOT installed correctly and is hitting the right side of the exhaust tunnelAlso #check engine lights came on! PO303-CYLINDER #Misfire Detected and PO203-Fuel injector #circuit openI called Crown Dodge Manager R [redacted] ###-###-#### on 9/5/He said, he need to investigate the matter and would call me back
Don't buy from Crown Dodge Ventura, Ca I'm a native CalifornianWe went in to buy a car and did Elie in finance made the deal Bought the car and drove it off the lot Elie then called and said we had to return the car and take old car back Elie said they have to increase interest rate by10% Elie offered to pay me $to write a review So corrupt!!Elie lied about the interest rate we were approved for, then said it was illegal to do the deal at 5.x% but not 14% interest So corrupt!! Elie then insulted me by suggesting I don't know English DON"T GO TO CROWN DODGE IN VENTURA, you'll be sorry you did
I purchased a Dodge Journey, signed the contract and took the car with me on March 5, On March 19th I was told to take the car back because finance fell throughI'm super humiliated and pist off at the fact that they would even dare do thisAlso, why after so many days, I read on the back of the contract that the dealership had days to do this so I don't think it's legal for them to do thisWhat are my options or what laws are out there protecting me? This dealership seems pretty big so I don't understand why can't a finance manager call the bank and fix thisThey should NOT be doing this to us consumersI've been driving this car around for over two weeks, this is like a joke to themThe sales guy assisting me with this acted like this was nothing, cold about the whole situation, killed me to see that this is what Crown Dodge in Ventura, CA is all aboutSo they must do this on a regular basisWhy did they let me keep the car this long!!!?????
Just had a rental re-roofed and new gutters installed by Roof LifeTheir estimate was lower than all the othersJosh was very helpful in helping me decide on color, always returned my calls and addressed my concernsExcellent workmanship, professional crew and helpful staffThey left the site spotless Happy tenants which is importantIf you need a new roof or re-roof call Roof Life Company, I highly recommend themHonest and dependable company
I purchased a car that was used but I was never told nor did I sing anything that said it was a rental carI asked for a copy of it and they sent me a copy of a piece of paper that had an ck initial that is clearly not mineIt was forged and my attorney said it was fraud and his expert was pretty sure it was forgedI could not afford him any longer Ronald Hedding criminal lawI was told it should have been written out in several places and it was notEspecially on the disclosure statement that I did signIn addition they promised a free warranty to miles but they lied put it on the paperwork and I singed it so I was told I can't do anything about it nowHowever I am sure I am not the only person that has had this problemI also received texted from the associate that were inappropriate according to my lawyer that I still haveI did reach out to them and spoke with a Veronica that was in charge before getting a lawyer to try and come to some resolutionShe blew me off tho
I brought my Jeep Overland to the service department in March after the battery was fully discharging after use A new battery was not the remedy They found that it needed a new electronic motherboard replacement and ordered it A piece finally arrived months later, and it was the wrong part Cliff said the correct piece had been reordered It is now almost August and nearly months later, and no one has contacted me nor responded to my calls nor emailed me back after several attempts I have children and can no longer be without my vehicle It has already been an enormous inconvenience I would hope at this point to at least be offered a rental I would also like to contact the manufacturer myself to better understand the delay of this electronic part
Dear Sir, I would like to lodge this complaint against Roof Life Company of Northern California Incregarding re roofing matters done in January The Roof Life Company refused to prime the trimmings/fascia boards that was replaced as stipulated by county code lawThe company knew or should have known that the boards needed to be primedBut refused to do so saying they do not do avg painting There were also some noticeable gaps, unseen cuts, and multiple knots in the wood/fascia boardsWhen I pointed out dry rot in the fascia board that had not been replaced, the contractor said it was not dry rotPlease, you are welcome to come by and see the problems I am complaining about The contractor tried to force me to sign a contract that stipulated I was satisfied with the work doneI did not sign it because everything was not ok and I was not satisfied with work done, or not doneHis manner was insulting and intimidatingI am a senior citizen and up in my years, any
this dealership has been shady from the get gowe bought a jeep wrangler the basic model not knowing it didn't have keyless entry because the salesman D [redacted] ayala had us test drive the wrong carwhen we worked out the deal the general manager Jordan helped us and said we wouldn't have a first payment for the first months which was a lie because when we filled out paperwork with finance they said it was daysthen Jordan was the one who called our ex-financer (kia) to obviously get the payoff amounts so they can work it out with their bank(didnt think of checking ourselves)we get home and noticed it didn't come with keyless entry and we have kids so we need thatmy husband imidiatly goes back to the dealership and tells them our concernD [redacted] said he had spoke to the owner and they would just swap it with one that did have itso he told my husband to go the next day because that's when they got their shipment in so my husband goes the next day and D [redacted] told him t
We would highly recommend RoofLife company to anyone needing a new roof or roof repairgreat quality knowledgeable professionals, on time and cleaned up when doneFair price too
Just had my home re-roofed by RoofLife Company and they provided excellent and quality workmanship and completed the job faster than anticipated Clewas great Steve C [redacted] and the rest of his staff were great to work with, they were always available for any questions
This dealership is careless with customers' personal data, and does not take problems seriouslyAs near as I can tell, they sold a car to someone and accidentally entered my email address in their customer fileEver since, I have received regular emails from them thanking me for my "purchase", reminding me of service options, and so onThese include some personal information about the actual owner of the vehicle They also provided this information to Sirius XM Radio, meaning I have login credentials for a Sirius account that is not my own, all thanks to Crown Dodge of Ventura Mistakes happen, and mistyping an email address is certainly forgivableWhat isn't is the way they've treated the situationConcerned about identity theft after receiving emails that I had purchased a vehicle, I called the dealership and spoke with Darren [redacted] , the Internet Sales managerHe laughed it off, apparently thinking I didn't understand the difference between a marketing email and a purchase confirmationI asked him to please look into it, and he took down my contact information After not receiving any further response within a week, I called back and was transferred to Terry, the customer service managerI left her a voicemail three days ago, and still have not heard back Meanwhile, I'm in their system as the owner of a vehicle and a Sirius XM account, and the real owner of the vehicle isn'tI could probably cause some mischief with this, but of course I won'tAll I will do is urge you to consider another dealership for your Dodge/Jeep purchase, as this one clearly doesn't care about professionalism or a job well done What if they made this kind of mistake when running your credit or submitting your loan? Would they laugh it off and ignore you?
I purchased Chrysler LX on 9/14/at Crown DodgeThe car came with a (Life-Time Power train warranty) covering Engine, transmission and rear differentialA check engine light came on my car and I drop it off at Crown Dodge on 7/18/the Diagnostic took up to weeks and the parts took another week to arrive and After weeks They said, my car is readyAfter driving the car home, I open the hood and discover the Air Filter system was loose and vibrated, the interior was covered with dirt and dust and came with a oily StenchI took my car to Reed's Automotive in Thousand Oaks, Ca to double check on Crown Dodge RepairsReed's said, the Exhaust system was NOT installed correctly and is hitting the right side of the exhaust tunnelAlso #check engine lights came on! PO303-CYLINDER #Misfire Detected and PO203-Fuel injector #circuit openI called Crown Dodge Manager R [redacted] ###-###-#### on 9/5/He said, he need to investigate the matter and would call me back
Don't buy from Crown Dodge Ventura, Ca I'm a native CalifornianWe went in to buy a car and did Elie in finance made the deal Bought the car and drove it off the lot Elie then called and said we had to return the car and take old car back Elie said they have to increase interest rate by10% Elie offered to pay me $to write a review So corrupt!!Elie lied about the interest rate we were approved for, then said it was illegal to do the deal at 5.x% but not 14% interest So corrupt!! Elie then insulted me by suggesting I don't know English DON"T GO TO CROWN DODGE IN VENTURA, you'll be sorry you did
worst place to buy your car from we were treated like a number not a customer and once the contract/ check was signed discarded like a piece of trash
I purchased a Dodge Journey, signed the contract and took the car with me on March 5, On March 19th I was told to take the car back because finance fell throughI'm super humiliated and pist off at the fact that they would even dare do thisAlso, why after so many days, I read on the back of the contract that the dealership had days to do this so I don't think it's legal for them to do thisWhat are my options or what laws are out there protecting me? This dealership seems pretty big so I don't understand why can't a finance manager call the bank and fix thisThey should NOT be doing this to us consumersI've been driving this car around for over two weeks, this is like a joke to themThe sales guy assisting me with this acted like this was nothing, cold about the whole situation, killed me to see that this is what Crown Dodge in Ventura, CA is all aboutSo they must do this on a regular basisWhy did they let me keep the car this long!!!?????
Just had a rental re-roofed and new gutters installed by Roof LifeTheir estimate was lower than all the othersJosh was very helpful in helping me decide on color, always returned my calls and addressed my concernsExcellent workmanship, professional crew and helpful staffThey left the site spotless Happy tenants which is importantIf you need a new roof or re-roof call Roof Life Company, I highly recommend themHonest and dependable company
I purchased a car that was used but I was never told nor did I sing anything that said it was a rental carI asked for a copy of it and they sent me a copy of a piece of paper that had an ck initial that is clearly not mineIt was forged and my attorney said it was fraud and his expert was pretty sure it was forgedI could not afford him any longer Ronald Hedding criminal lawI was told it should have been written out in several places and it was notEspecially on the disclosure statement that I did signIn addition they promised a free warranty to miles but they lied put it on the paperwork and I singed it so I was told I can't do anything about it nowHowever I am sure I am not the only person that has had this problemI also received texted from the associate that were inappropriate according to my lawyer that I still haveI did reach out to them and spoke with a Veronica that was in charge before getting a lawyer to try and come to some resolutionShe blew me off tho
I brought my Jeep Overland to the service department in March after the battery was fully discharging after use A new battery was not the remedy They found that it needed a new electronic motherboard replacement and ordered it A piece finally arrived months later, and it was the wrong part Cliff said the correct piece had been reordered It is now almost August and nearly months later, and no one has contacted me nor responded to my calls nor emailed me back after several attempts I have children and can no longer be without my vehicle It has already been an enormous inconvenience I would hope at this point to at least be offered a rental I would also like to contact the manufacturer myself to better understand the delay of this electronic part
My vehicle was improperly repaired at Crown Chrysler Dodge Jeep Ram in VenturaSee attatched document for details