Cash Cow Furniture

Complaint: [redacted] I am rejecting this response because:it's not only me that gets harassed on phone callsThey debt shame their customers to the references that are usedThe percentage rates and fees on contracts are a disgrace to the lending industry Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

To whom it may concern:I reached out to Mr [redacted] at the number given ###-###-####, there was no answer & his voicemail was full Mr [redacted] later reached out to me & when asked who's account he had been a reference, he began spluring out profanities and then hung up on me I did verify that Mr [redacted] does not have an account with us & has never done business with us Our company does verify all references and requires approval from references prior to using themIn the event that a reference decides not to be used anymore, a verbal request is then translated to our collection department, which looks like it was doneMr [redacted] has been removed and will no longer be used as a reference.Respectfully, [redacted] - Owner / PresidentCash Cow

To whom it may concern:We sincerely apologize for this inconvenienceMrs [redacted] is correct, her loan was paid out as stated The third party agency we use to report, Experian, is not reporting it paid in full We are assuming this is a simple data transmission error that can be corrected rather simplyWe will notify Experian that Mrs [redacted] 's loan is paid in full Mrs [redacted] may also dispute her claim directly with Experian at: Experians's National Consumer Assistance Center P.OBox Allen, TX 75013Respectfully, Timothy *D [redacted] - President Allen, TX

Complaint: [redacted]
I am rejecting this response because:it's not only me that gets harassed on phone calls. They debt shame their customers to the references that are used. The percentage rates and fees on contracts are a disgrace to the lending industry
Regards,
[redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason if he complaint will be closed Administratively Resolved]

To whom it may concern:We sincerely apologize for this inconvenience. Mrs. [redacted] is correct, her loan was paid out as stated.  The third party agency we use to report, Experian, is not reporting it paid in full.  We are assuming this is a simple data transmission error that can be...

corrected rather simply. We will notify Experian that Mrs. [redacted]'s loan is paid in full.  Mrs. [redacted] may also dispute her claim directly with Experian at: Experians's National Consumer Assistance Center P.O. Box 4500  Allen, TX  75013Respectfully, Timothy *. D[redacted] - President       Allen, TX  75013

To whom it may concern:I reached out to Mr. [redacted] at the number given ###-###-####, there was no answer & his voicemail was full.  Mr. [redacted] later reached out to me & when asked who's account he had been a reference, he began spluring out profanities and then hung up on me....

 I did verify that Mr. [redacted] does not have an account with us & has never done business with us.  Our company does verify all references and requires approval from references prior to using them. In the event that a reference decides not to be used anymore, a verbal request is then translated to our collection department, which looks like it was done. Mr. [redacted] has been removed and will no longer be used as a reference.Respectfully,[redacted] - Owner / PresidentCash Cow