Cash & Credit Auto Sales

data-placeholder="Translation">Sorry to hear that our client has had these problems with the vehicle purchased here with us, of course, from the first day that she reported problems with her car we offered to fix it and so we didThe law does not oblige dealers to provide a vehicle while the vehicle's customer is repaired, however we let her drive a car both times we had to make repairs on her vehicle, when MrsYepiz called to tell us that she notice that was one more problem to solve, we offered her to take the vehicle to the Dodge dealer to avoid more setbacks, but she said she wanted her money back and no longer wanted the vehicle, we let her know that was not possible, but somehow we could continue with the necessary repairs until the vehicle were ready arranged her answer was that she would speak with her lawyer because she just wanted to return the vehicle and her money backwe are in the best disposition to help MrsYepiz , she can bring her car the day that is most convenient for her and we will work to fix the problem with her vehicleWe are an independent dealer selling used cars, and that is what they are used cars, we honor our promises and we are always willing to help our customer whit the repairsbut unfortunately not all the time we can do everything on one visit to the mechanic shop

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
First of all please don't lieMy car was there more than once for the same issue, I do understand that I bought a used car but from the many voice mails I got telling me my car was in "GREAT CONDITION NOW, LIKE NEW" I expected that very thing, if it wasn't thw case then those were the wrong words to tell someoneAnd secondly after I had stated that I would be taking legal action I called once more since my warranty was still in effect to see if I could bring the car in and I was told NO, because of me emailing about taking legal actionThat is why these measures had to be taken, the business was NOT willing to take my car in because of an email I wrote stating my frustration in the matterThirdly I would appreciate a call as to when the business will be ready to get this resolved once and for all, it is + degrees and it is unfair for children to be in the Arizona heat on public transportation and me paying for a car I cannot even drive
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Ambar Yepiz

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]First of all please don't lie. My car was there more than once for the same issue, I do understand that I bought a used car but from the many voice mails I got telling me my car was in "GREAT CONDITION NOW, LIKE NEW" I expected that very thing, if it wasn't thw case then those were the wrong words to tell someone. And secondly after I had stated that I would be taking legal action I called once more since my warranty was still in effect to see if I could bring the car in and I was told NO, because of me emailing about taking legal action. That is why these measures had to be taken, the business was NOT willing to take my car in because of an email I wrote stating my frustration in the matter. Thirdly I would appreciate a call as to when the business will be ready to get this resolved once and for all, it is 100 + degrees and it is unfair for 4 children to be in the Arizona heat on public transportation and me paying for a car I cannot even drive
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Ambar Yepiz