Cash Financial USA

Initial Business Response /* (1000, 5, 2014/04/17) */
Thank you for forwarding this customer complaintWe take all complaints seriously and make every effort to implement a fair and satisfactory resolution
As an initial matter, we are not Cash Financial USA, and are in no way
affiliated with the callers referenced in this complaintTherefore, it is not clear that this complaint is directed at usNevertheless, we will respond as if it is a complaint against CashNetUSA
Ms*** was a former customer of CashNetUSATherefore it appears she is familiar with the services we provideOn September 30, 2010, CashNetUSA provided Ms*** with a $payday loanHowever, after being in a delinquency status for over days, on March 25, 2011, CashNetUSA sold the account to a third party debt buyer, Debt Management Partners (DMP)
Based on the complaint details, we believe this grievance is either with another company or with a fraudulent lender claiming to represent CashNetUSAThese persons are fraudulently using our trade name in an attempt to extort money from consumers by claiming to offer consumer loan services to these consumersCashNetUSA does not require or request any down-payment or advance fee in order to apply for or receive a loanCashNetUSA has no knowledge of, or control over, these individuals falsely posing as lenders and demanding a down payment or advance before extending a loanTherefore, and unfortunately, CashNetUSA cannot prevent them from calling the consumer
If this complaint is with another company, we respectfully suggest that the complaint be addressed to that company
We hope that this response resolves this complaint and answers any questions that your office hasIf we can provide any additional information, please contact us