Cash In A Wink

[redacted] took out a loan with Cash In A Wink [redacted] has missed payments towards this loanTherefore the account was sent to our collections department to recover the funds that were lent to this customer according to the terms of the contract Cash ln A Wink has no affiliation with the company Delbert ServicesOnce again, we have never heard of Delbert Services and we do not do business with that company As •set out herein, we feel that this complaint is not valid Cash In A Wink's solution to the complaint is to attempt to reach [redacted] and explain the terms of .the loan which have been signed by MsLara Please feel free to contact us if you have any further questions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I'm able to go back to my back statement and provide evidence that I did in fact a make payment to this company with my debit cardThey have used Delbert Services to contact me and receive payment from me in that matterThey said that they sent my loans to a collections agency and Delbert Services is their collection agency from the day after they approved my loan I received paperwork from Delbert Services and I had called inquiring and was told they take care of the billing and payment schedule for Cash in a WinkI find this highly disturbing due to the fact that I have provided payment and all I've dealt with is unprofessional, poor customer service, and fraudulent behaviorAll I want is to stopped being harassed and have the amount I used as my initial payment to be the settled amount

This letter is in response to a recent complaint from [redacted] regarding their experience with Cash In A Wink [redacted] took out a loan with Cash In A WinkMrMorgan has missed payments towards this loanTherefore the account was sent to our collections department to recover the funds that were lent to this customer according to the terms of the contract As set out herein, we feel that this complaint is not valid Cash in A Wink's solution to the complaint is to attempt to reach [redacted] and explain the terms of the loan which have been signed by [redacted] *

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this...

does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I'm able to go back to my back statement and provide evidence that I did in fact a make payment to this company with my debit card. They have used Delbert Services to contact me and receive payment from me in that matter. They said that they sent my loans to a collections agency and Delbert Services is their collection agency from the day after they approved my loan I received paperwork from Delbert Services and I had called inquiring and was told they take care of the billing and payment schedule for Cash in a Wink. I find this highly disturbing due to the fact that I have provided payment and all I've dealt with is unprofessional, poor customer service, and fraudulent behavior. All I want is to stopped being harassed and have the amount I used as my initial payment to be the settled amount.

[redacted] took out a loan with Cash In A Wink. [redacted] has missed payments towards this loan. Therefore the account was sent to our collections department to recover the funds that were lent to this customer according to the terms of the contract.   Cash  ln A Wink has no affiliation with the company Delbert Services. Once again, we have never heard of Delbert Services and we do not do business with that company.
As •set out herein, we feel that this complaint is not valid.
Cash In A Wink's solution to the complaint is to attempt to reach [redacted] and explain the terms of
.the loan which have been signed by Ms. Lara.
Please feel free to contact us if you have any further questions.

This letter is in response to a recent complaint from [redacted] regarding their experience with Cash In A Wink.
[redacted] took out a loan with Cash In A Wink. Mr. Morgan has missed payments towards this loan. Therefore the account was sent to our collections department to...

recover the funds that were lent to this customer according to the terms of the contract.
As set out herein, we feel that this complaint is not valid.
Cash in A Wink's solution to the complaint is to attempt to reach [redacted] and explain the terms of the loan which have been signed by [redacted]

Review: I had taken out a small pay-day loan of four hundred dollars, I unfortunately had not known about the fraud within this company. I was told I had to pay about eight hundred dollars and change for the four hundred dollars they given me. I went ahead and paid them $489 on time for the first half of the payment. They had access to my account and had tried to take money out of my account after I refused to pay them the second half of the payment after discovering that they not only are fraudulent they are not allowed to conduct any business with any Florida resident.Desired Settlement: I would like no further contact from either Cash in a Wink or their partnered company Delbert Services. As well as having them state on my account that I had paid back the loan amount with interest seeing as I had paid them $489 for the $400 dollar loan.

Consumer

Response:

Review: I took out a loan for $400 and the fees accrued bringing my total amount due to the amount of $810; and when asked, the customer service rep could not provide me with a break down of all charges showing how that amount came to be. I paid $410 of that balance and have recently filed for Chapter 7 bankruptcy; which I notified them of over the phone providing all information needed yet they continue to call/text me several times a day.Desired Settlement: I would like to have them close out my account and stop contacting me.

Review: The cash in a wink service did not inform me of certain things that they would be doing, which includes tapping into my account multiple times for payments that were not discussed or agreed to be withdrawn. Then, on top of that, the interest that they decided to charge was not what was discussed and turned out to be an insane percentage.Desired Settlement: The correct billing resolution to be reached and any payment or other action required to close account permanently.

Business

Response:

This letter is in response to a recent complaint from [redacted] regarding their experience with Cash In A Wink.

[redacted] took out a loan with Cash In A Wink. Mr. Morgan has missed payments towards this loan. Therefore the account was sent to our collections department to recover the funds that were lent to this customer according to the terms of the contract.

As set out herein, we feel that this complaint is not valid.

Cash in A Wink's solution to the complaint is to attempt to reach [redacted] and explain the terms of the loan which have been signed by [redacted]

Review: I have gotten multiple emails saying my loan has been approved. Then I have received an overwhelming number of phone calls. I have emailed back and called the customer service representative saying I have not applied for any loans and to stop contacting me. I am still getting calls and emails about it. It is fraud of some kind. I have asked many times to stop contacting me. They are calling constantly. I have not applied for any loans nor due I want any. I have added a fraud alert to my credit reports. Desired Settlement: Stop contacting me. Remove my name from any lists about payday loans.

The cash in a wink service did not inform me of certain things that they would be doing, which includes tapping into my account multiple times for payments that were not discussed or agreed to be withdrawn. Then, on top of that, the interest that they decided to charge was not what was discussed and turned out to be an insane percentage.