Cash In My Bag

From: < [redacted] @cashinmybag.com& Date: Thu, Jun 11, at 1:PMSubject: Cash In My Bag - ID # [redacted] To: [redacted] @myRevdex.com.org Dear [redacted] , Thank you very much for discussing the procedures at Revdex.com for file complaints As mentioned, Case ID # [redacted] was issued by [redacted] *** Cash In My Bag buys and sells luxury designer merchandise Clients submit photos and we make a preliminary offer based on the picture and the condition the client states When we received [redacted] ***'s products, our appraisers adjusted their quote based on the actual condition received All of our quotes have a 100% guaranteed FREE return service if the client is not happy with the quote [redacted] did not accept our offer and we returned [redacted] ***'s itemsShe stated she was missing an item We immediately contacted her and offered to make good on any discrepancy We issued check # [redacted] for as agreed by [redacted] to compensate her for her item This was handled immediately upon her complaint We immediately responded and resolved her issue We calledlher and she said she would cancel the claim Please let me know if I need to provide any other information Best regards, Gloria E [redacted] ManagerCash In My Bag [redacted] ***Bala Cynwyd, PA 19004###-###-####

Customer [redacted] sold us 13 items (Quote ID: [redacted] ) on 6/6/16. Customer provided us their ACH bank information and payment was remitted the same business day and the customer receives the payment in 24 hours on 6/7/16. Please view attachments as the ACH was processes immediately,... the funds were taken out of our account and not returned to us by their bank yet. We have provided the customer screen shots providing proof that we did in-fact remit payment per their instructions and have also done business with them a couple other times remitting payments the exact same way with the exact same bank information. The funds were deducted from our business account and show that it was processed correctly. Please view that attachments and tracer # for the customer to provide to their bank. The Tracer # for the transaction is [redacted] .

Customer [redacted] sold us 13 items (Quote ID: [redacted]) on 6/6/16.  Customer provided us their ACH bank information and payment was remitted the same business day and the customer receives the payment in 24 hours on 6/7/16.  Please view attachments as the ACH was processes immediately,...

the funds were taken out of our account and not returned to us by their bank yet.  We have provided the customer screen shots providing proof that we did in-fact remit payment per their instructions and have also done business with them a couple other times remitting payments the exact same way with the exact same bank information.  The funds were deducted from our business account and show that it was processed correctly.  Please view that attachments and tracer # for the customer to provide to their bank.  The Tracer # for the transaction is [redacted].

From: <[redacted]@cashinmybag.com>Date: Thu, Jun 11, 2015 at 1:30 PMSubject: Cash In My Bag - ID #[redacted]To: [redacted]@myRevdex.com.org Dear [redacted], Thank you very much for discussing the procedures at Revdex.com for file complaints.  As mentioned, Case ID # [redacted] was issued by [redacted]...

[redacted].  Cash In My Bag buys and sells luxury designer merchandise.  Clients submit photos and we make a preliminary offer based on the picture and the condition the client states.  When we received [redacted]'s products, our appraisers adjusted their quote based on the actual condition received.  All of our quotes have a 100% guaranteed FREE return service if the client is not happy with the quote. [redacted] did not accept our offer and we returned [redacted]'s items. She stated she was missing an item.  We immediately contacted her and offered to make good on any discrepancy.  We issued check #[redacted] for 75.00 as agreed by [redacted] to compensate her for her item.  This was handled immediately upon her complaint.  We immediately responded and resolved her issue. We calledlher and she said she would cancel the claim. Please let me know if I need to provide any other information. Best regards, Gloria E[redacted]ManagerCash In My Bag[redacted]Bala Cynwyd, PA 19004###-###-####

I am rejecting this response because I do not feel that all of my issues were resolved. In my complaint I mentioned that I wanted to be compensated for the items I had submitted in the amount that I had been originally quoted. By the time I heard anything from the company, I had sold the items that they had quote and could not send them to the company. The reason I was paid $75 was because a pair of pants that was sent to them with my original items was not returned to me.
Upon further consideration, I feel that this company has bullied me and has continued to present inaccurate information. I had previously sold them a [redacted] Bag. They state that they buy items at a certain price and then mark it up a specific percentage for sale. My [redacted] bag was given a low ball price and sold for double what they paid me. They begged me for this bag and I feel I was duped. They are not an honest company and push their customers in a manner that is not considerate. I do not accept their response.

From: <[redacted]@cashinmybag.com> font-family: arial, sans-serif;">Date: Thu, Jun 11, 2015 at 1:30 PMSubject: Cash In My Bag - ID #[redacted]To: [redacted]@myRevdex.com.org Dear [redacted],
 
Thank you very much for discussing the procedures at Revdex.com for file complaints.  As mentioned, Case ID # [redacted] was issued by [redacted].  Cash In My Bag buys and sells luxury designer merchandise.  Clients submit photos and we make a preliminary offer based on the picture and the condition the client states.  When we received [redacted]'s products, our appraisers adjusted their quote based on the actual condition received.  All of our quotes have a 100% guaranteed FREE return service if the client is not happy with the quote. [redacted] did not accept our offer and we returned [redacted]'s items. She stated she was missing an item.  We immediately contacted her and offered to make good on any discrepancy.  We issued check #[redacted] for 75.00 as agreed by [redacted] to compensate her for her item.  This was handled immediately upon her complaint.  We immediately responded and resolved her issue.
 
We calledlher and she said she would cancel the claim.
 
Please let me know if I need to provide any other information.
 
Best regards,
 
Gloria E[redacted]ManagerCash In My Bag[redacted]Bala Cynwyd, PA 19004###-###-####