Cash Partners of America Reviews (2)
Cash Partners of America Rating
Address: 3 Court St**Returned mail, Auburn, New York, United States, 13021-3732
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tamaquaaps.com
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[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:Lets put credit where credit is dueIt was the service repair man who blew the other burners not myself as Betsy claims. The stove has been repaired since I filed a complaint with Revdex.comAlthough it took me filing to get it fixedI will not deal with Tamaqua Appliance repair again and I will inform others on how they treat their customers!
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
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CUSTOMER TRIED TO SAVE THE PRICE OF A SERVICE CALL BY INSTALLING AN ELECTRICAL SWITCH ON HER RANGE BY HERSELFIT DID NOT WORK MY TECH FOUND PART OF THE MISTAKE AND CORRECTED IT HOWEVER HE DID NOT FIND MORE WIRES THAT SHE INSTALLED INCORRECTLYAS A RESULT SHE BLEW 6" SWITCHES WHEN SHE TURNED
THE BURNERS ONI ORDERED HER NO*** SWITCHES ON 7-17-ONE CAME IN THE OTHER WAS ON BACK ORDER SHE CALLED TO SAY HER HUSBAND WOULD BE HOME FOR US TO INSTALL NEW PARTI CALLED HIM AND SAID WE WOULD NOT BE THERE UNTIL BOTH PARTS WERE RECEIVEDSINCE SHE REFUSED TO PAY FOR THE PARTS AND LABOR I WOULD NOT MAKE TO TRIPSHE WAS FINE WITH THATWHEN THE OTHER PART CAME IN I CALLED HER NEXT DOOR NEIGHBOR WHO SHE SAID WOULD LET US IN.THE CUSTOMER CALLED BACK AND SAID NEIGHBOR WOULD NOT BE HOMETHE CUSTOMER HERSELF SAID SHE WOULD BE HOME ON FRIDAYTHAT WAS A MACHINE MESSAGESHE WAS SCHEDULED FOR SERVICE THIS AM 7-31-15.SHE WAS UPSET BECAUSE I DID NOT CALL BACK TO CONFIRM WE ALWAYS CALL OUR CUSTOMERS THE MORNING WE ARE GOING TO BE THERE.MY SERVICE TECH IS PROBABLY AT HER HOUSE NOW REPAIRING THE 6" SWITCHES