Cash Pools & Spas Reviews (1)
Cash Pools & Spas Rating
Description: Swimming Pool Contractors, Dealers, Design, Fountains-Garden, Display, Etc., Spas & Hot Tubs - Rental - Wholesale, Mfg.., Swimming Pool Equipment Supplies, Swimming Pool Repair Companies
Address: 3054 Wilmington Hwy, Jacksonville, North Carolina, United States, 28540-8632
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www.cash-pools.com
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paid for a product, the company didnt get right one but never recieved a refund.On May 3, 2013 I purchased a heating element for a hot tub at Cash Pools. I paid $268.75 with a check (check # [redacted] the check was cashed on May 6,2013. When the part came in, I went to pick it up and found out it was not the right part I needed. Cash Pools then tried to find the right part, but could not. So the owner([redacted]) told me he would refund my money on May 23,2013. He did not refund my money that day, I sent him 7 text messages until May 30, 2013 and made several calls to attempt to collect my money. On June 2 I left for a 6 month deloyment to [redacted] and the whole time I was gone, Cash Pools never gave my wife the refund. My wife tried several times to contact the company even stopping by but always got excuses about the money. I would like to get my money back since I never recieved the part.Desired SettlementPaid back in the amount of $268.75