CashCall Inc

*** *** loan is an unsecured installment loan that was originated and funded by CashCall, Incon October 4, 2012, in the amount of $2,525.00, which is the loan amount of $2,minus the $Prepaid Finance Charge/Origination Fee. CashCall holds a California Finance Lender License
that was issued by the Department of Business Oversight (License No***)This license grants CashCall an express exemption to the usury provisions contained in the California Constitution concerning interest rates for all loans of $2,or moreSee California Financial Code Section 22002. Please be advised that on March 4, *** *** bank returned her payment as non-sufficient funds (NSF)Additionally, on March 18, 2015, *** *** provided CashCall with a written request to cancel all automatic withdrawals from her bank account. No attempts to withdraw from *** *** bank account were submitted after this date. According to our records *** *** has failed to make her March and April installment payments. In summary, this debt is legal, valid, and CashCall has confirmed that all credit information for this loan is being reported correctlyAccording to our records, the last payment was received on February 18, 2015, and the account is delinquentAs of April 14, 2015, *** *** payoff amount is $3,Nonetheless, if *** *** is experiencing financial difficulty, CashCall is willing to work with her and discuss payment options available for her accountPlease have *** *** contact the Dispute Resolution department at (714) 221-if she would like to discuss possible repayment options available to her or for further assistance with her account

Please be advised that *** *** loan is an installment loan that was originated and funded by CashCall, Inc(“CashCall”) on February 6, in the amount of $5,000.00, which is the loan amount of $5,minus the $Prepaid Finance Charge/Origination Fee. CashCall holds a California
Finance Lender License that was issued by the Department of Business Oversight (License No***)This license grants CashCall an express exemption to the usury provisions contained in the California Constitution concerning interest rates for all loans of $2,or moreSee California Financial Code Section 22002. Please be advised that all CashCall borrowers are instructed to read the Consumer Loan Agreement (the “Note”) in its entiretyOnce they have done so, they are required to electronically sign or initial the Note in four different locationsThe fourth of the signatures represents the borrower’s confirmation that he/she has read and understands the terms and conditions of the Note. According to our records, *** *** signed the Note February 6, 2014, via electronic signature, indicating that she did indeed understand the terms and conditions of the NoteThis Note, in its original format, is an electronic document fully compliant with the Electronic Signatures in Global and National Commerce Act (E-SIGN) and other applicable laws and regulations The Truth in Lending Act Disclosure Statement at the top of page one of *** *** Note clearly displays the Annual Percentage rate (“APR”) and Total Finance Charge. The APR was disclosed in accordance with the requirements of the Truth in Lending ActNotwithstanding these disclosures, borrowers are free to pay their loan in part or in full at any time without penalty On February 2, 2014, *** *** was also sent a settlement statement via electronic mail to the address she supplied, confirming the terms and conditions of the NoteAdditionally, on February 6, 2014, a “Welcome Call” was placed to *** *** in which a representative went over the terms of the loan with her, including the interest and repayment schedule*** *** gave no indication that she did not understand or did not agree to the terms of the loan. *** *** was provided with an amortization schedule prior to her loan funding, which disclosed exactly how much of her payment would go toward interest and principal throughout the term of the loanPursuant to *** *** Note, her loan is amortized using the simple interest method of loan amortization. As such, she has been charged interest on her outstanding principal balance dailyLike any installment loan with a definite term, the majority of payments made early in the loan cycle will go toward interestAs time goes by, a greater share of her payment will go toward principal. Additionally, *** *** has the right to prepay her loan, in full or in part, without penaltyAny such principal prepayments would have directly reduced her outstanding balance and her maturity date. According to our records, *** *** made only of the scheduled payments to this loanThe last payment was received on April 25, As such, *** *** account was charged off on September 30, in the amount of $7,($5,in principal, $2,in interest and $in fees). In summary, this debt is legal, valid, owing to CashCall, and has not been paid in fullWe also have confirmed that *** *** account balance is accurate and that we are reporting all credit information correctly for this loanAccording to our records, *** *** has only made two payments to this loan. The last payment was received on April 25, and her account has been charge off. As of September 24, 2015, her payoff amount is $13, Nonetheless, in an effort to resolve this matter, CashCall is willing to extend a new settlement offer to *** *** with the same terms as previously offered on August 12, 2015: to settle her account for either (1) a lump sum payment of $2,or (2) nine installment payments of $338.32, totaling $3,044.88. Please have *** *** contact the Dispute Resolution department at (714) 221-by October 5, if she would like to accept either offer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
They are fraudulently reporting as Delbert and Cashcall on my credit report!
I do not owe Delbert and Cashcall the Delbert account needs to be reporting
As transferredThis is FRAUD!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I would like my money refunded as soon as possible if the state of Illinois says they can not take payments and *** bank has given me a temporary credit of times three and I am still owed times five
Regards,
*** ***

Mr***’ loan is an installment loan that was originated and funded by CashCall, Incon November 26, 2012, in the amount of $2,which is the loan amount of $2,minus the $Prepaid Finance Charge/Origination Fee. CashCall holds a California Finance Lender License that was
issued by the Department of Business Oversight (License No603-8780)This license grants CashCall an express exemption to the usury provisions contained in the California Constitution concerning interest rates for all loans of $2,or moreSee California Financial Code Section 22002. According to our records, on December 24, CashCall approved a deferment for Mr*** which would defer his January payment. Although CashCall did receive Mr***’ loan payment, Mr*** failed to return his signed loan modification documents. Nonetheless, in an effort to resolve this matter, CashCall is willing defer Mr***’ January payment and remove the fess that were assessed to his account in January of 2015. Please have Mr*** contact the Dispute Resolution department at (714) 221-if he has any additional questions or if he would like further assistance with his account

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
The lender has not addressed any of my complaintsThey held funds of $5,000( as I was trying to pay down my loan) for a week while they continued to accrue interestThis was paid by a direct debit to my accountA few hundred dollars accrued while they just held the money in suspense as shown on their websiteI then paid them an additional $18,dollars which they refused to acceptThey admitted they received the funds on 2/27/A week later a few hundred dollars more accruedOnce they told me what the issue was, I promptly corrected it as instructed by customer service, yet they still refused my paymentI had to put a stop payment on that check which cost me $I sent a $19,check to them to replace the old check of $18,and more interest accruedI want to be reimbursed for the stop payment fee and the accrued interest when they held my funds illegallyI estimate they owe my $in interest and $for a stop paymentI want a total of $reimbursed to meIf I don't receive it in business days I will file suit in small claims court
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
This is a very nice letter from Cash Call, but does not tell the truth I indeed made a loan with Western, but the company servicing my loan was *** ***....not Cash Call I do not owe Cash Call anything nor do I expect to pay then anything IF...I owe anything left on my loan, which I believe is paid off, it is with *** ***!! We here in Michigan have been warned on our news than there is a company getting ahold of some peoples loans which have been paid off They are trying to extort more money from these people In one instance I found online that there was a company called "CASH CALL" who was doing this IF I owe any money left on my loan, I will gladly pay it But ONLY to *** *** AND Now, I"m really hesitant to pay ANYONE........If *** *** was to send me certified copies of any remainder monies to be paid on my loan, I would gladly make arrangements! OH, and by the way, I never received any email from Cash Call I did get a letter from Cash Call which went to my OLD address, which is where I lived when I paid off my loan! Sorry Cash CallI don't owe you a dime, nor will I pay you anything.Thank you, *** ***

Mr***’s loan is an installment loan that was originated and funded by CashCall, Incon June 19, 2014, in the amount of $5,000.00, which is the loan amount of $5,minus the $Prepaid Finance Charge/Origination Fee
CashCall holds a California Finance Lender License that was
issued by the Department of Business Oversight (License No***)This license grants CashCall an express exemption to the usury provisions contained in the California Constitution concerning interest rates for all loans of $2,or moreSee California Financial Code Section
Please be advised that all CashCall borrowers are instructed to read the Consumer Loan Agreement (the “Note”) in its entiretyOnce they have done so, they are required to electronically sign or initial the Note in four different locationsThe fourth of the signatures represents the borrower’s confirmation that he/she has read and understands the terms and conditions of the Note
According to our records, Mr*** signed the Note on June 19, 2014, via electronic signature, indicating that he did indeed understand the terms and conditions of the NoteThis Note, in its original format is an electronic document fully compliant with the Electronic Signatures in Global and National Commerce Act (E-SIGN) and other applicable laws and regulations
The Truth in Lending Act Disclosure Statement at the top of page one of Mr***’s Note clearly displays the Annual Percentage rate and Total Finance ChargeThe APR was disclosed in accordance with the requirements of the Truth in Lending ActNotwithstanding these disclosures, borrowers are free to pay their loan in part or in full at any time without penalty
On June 19, 2014, Mr*** was also sent a settlement statement via electronic mail to the address he supplied, confirming the terms and conditions of the Note. Additionally, on June 19, 2014, a “Welcome Call” was placed to Mr*** in which a representative went over the terms of the loan with him, including the interest and repayment scheduleMr*** gave no indication that he did not understand or did not agree to the terms of the loan
Mr*** was provided with an amortization schedule prior to his loan funding, which disclosed exactly how much of his payment would go toward interest and principal throughout the term of the loanPursuant to Mr***’s Note, his loan is amortized using the simple interest method of loan amortization. As such, he has been charged interest on his outstanding principal balance dailyLike any installment loan with a definite term, the majority of payments made early in the loan cycle will go toward interestAs time goes by, a greater share of his payment will go toward principal. Additionally, Mr*** has the right to prepay his loan, in full or in part, without penaltyAny such principal prepayments would have directly reduced his outstanding balance and his maturity date.
In accordance with Mr***’s executed Promissory Note, CashCall has the authority to withdraw payments and fees from his account and to resubmit payments that were returned by his bankAs stated in his Promissory Note, Mr*** has the right to cancel the EFT authorization by providing CashCall with written notice of such an electionOur records indicate that on January 25, 2016, CashCall cancelled Mr***’s EFT authorization per his requestThis in no way lessens Mr***’s obligation to CashCall which has a current amount of $due
In summary, this debt is legal, valid, owing to CashCall, and has not been paid in fullCashCall also has confirmed that Mr***’s account balance is accurate and that all credit information for this loan is being reported correctly to the credit reporting agenciesAccording to our records, Mr*** has only made of the scheduled installment payments to this loan. The last payment was received on December 15, 2015, and the account is delinquent. As of February 1, 2016, the payoff amount on this loan is $5,Please have Mr*** contact the Dispute Resolution department at *** *** if he would like further assistance with his account

Please be advised that CashCall is unable to locate any loan, account, or application for Ms*** in its system using the information she provided in her complaint. Nonetheless, upon receipt of this complaint, CashCall took steps to ensure that the mailing address provided was removed
from any future marketing correspondence
Please be advised that the opt out number provided on the mailer, 888-5-OPTOUT, is the standard opt out number for the three major credit reporting agencies, Equifax, Experian, and TransUnion. This is not a CashCall phone number. This phone number goes directly to an automated system used by the credit bureaus only, not CashCall or any other business. Additionally, CashCall has no access to the information provided when consumers call that number.
If a consumer would like to opt out or remove his/her name from prescreened offers of credit, from any company (not just CashCall), a consumer should either call that number (888-5-OPTOUT), or opt out online at www.optoutprescreen.com. Please be advised that when opting out, consumers are required to provide their personal identifiable information, such as their social security number (as Ms*** mentioned), in order to properly update their opt out preferences on their personal credit profile.
If Ms*** has any additional questions of CashCall, she may contact the Dispute Resolution department at 714-221-for assistance If she has any other questions or concerns regarding the credit bureaus’ opt out phone number (888-5-OPTOUT), she will need to contact the credit reporting agencies directly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This is not how this same company, Cash Call, handled simple interest on my first loan with them. This is not how any simple interest loan I have ever had handled it. This is not according to their own paperwork on this loan, which states clearly, "Interest is calculated on a 360/simple interest basisThis means that interest is calculated by dividing the annual Interest Rate by 360, multiplying that number by the outstanding principal balance, and multiplying that number by the number of days the principal (sic) balance is outstanding." The number of days the principle balance was outstanding on April 26th was only to April 26th. The principle outstanding changed on the date that payment was made, and the interest charged for the remaining dates of April should have been figured on the lower principle amount. This is how Cash Call themselves (and ever other simple interest loan I have ever had) figured it. I c***enge Cash Call to examine the payment history on my first loan with them and look particularly at the division between principle and interest of the first large payment. I believe I made a small one of just $extra initially during that first month, but the first large payment, made roughly a week before my first due date, was broken down according to the system which Cash Call now says they do not use. That payment and my April 26th payment on this loan cannot both be handled correctly, as Cash Call is doing two different things with exactly the same scenario of payment about a week early. On which of these two loans has Cash Call been inaccurate and messed up interest? The opinion of every banker and accountant I have talked to is that it is this second loan. I remain extremely dissatisfied with Cash Call's responsiveness and accuracy
Regards,
*** ***

Please be advised that CashCall, Inc. (“CashCall”) is unable to locate a loan or account with the information provided in the complaint.  Please have [redacted] provide additional information, such as the telephone number in question, or an account number and/or social security number so that we...

may research this matter further. Additionally, CashCall does not have an employee by the name of “[redacted].” Please have [redacted] contact the Dispute Resolution department at [redacted] for further assistance with this matter.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  I actually just called this morning and spoke to a representative at Cashcall by the name of [redacted].  He advised me that Active Duty Military or their dependents were not currently elegible to apply for these loans.  Furthermore, because I provided them with my husbands current active duty military orders at the time I had this loan, because I was a spouse I absolutely was eligible to use the benefits of using the SCRA, which include no more than a 6% interest rate, no negative reporting to credit bureaus, see below.  SCRA: Servicemembers Civil Relief Act OverviewShare on facebook2.1KShare on twitterShare on google_plusone_shareShare on more6 commentsThe Servicemember's Civil Relief Act (SCRA) expanded and improved the former Soldiers' and Sailors' Civil Relief Act (SSCRA). The SCRA provides a wide range of protections for individuals entering, called to active duty in the military, or deployed servicemembers. It is intended to postpone or suspend certain civil obligations to enable service members to devote full attention to duty and relieve stress on the family members of those deployed servicemembers. A few examples of such obligations you may be protected against are:Outstanding credit card debt/loansMortgage paymentsPending trialsTaxesTerminations of lease.In addition the new law: Expands current law that protects servicemembers and their families from eviction from housing while on active duty due to nonpayment of rents that are $3,329.84 per month or less for 2015, this amount changes every year. Provides a servicemember who receives permanent change of station orders or who is deployed to a new location for 90 days or more the right to terminate a housing lease.Clarifies and restates existing law that limits to 6 percent interest on credit obligations incurred prior to military service or activation, including credit card debt, for active duty servicemembers. The SCRA unambiguously states that no interest above 6 percent can accrue for credit obligations (that were established prior to active duty or activation) while on active duty, nor can that excess interest become due once the servicemember leaves active duty - instead that portion above 6 percent is permanently forgiven.  Furthermore, the monthly payment must be reduced by the amount of interest saved during the covered period. Allows you to terminate a cell phone contract if you relocate for at least 90 days to a location that does not support your cell phone service.Allows you to terminate a vehicle lease you signed prior to joining the armed forces if you enter military service under a call to duty on orders of 180 days or more. You may also terminate a vehicle lease if you receive PCS orders to an OCONUS location or deploy OCONUS for at least 180 days.SCRA EligibilityThe SCRA covers all Active Duty servicemembers, Reservists and the members of the National Guard while on active duty. The protection begins on the date of entering active duty and generally terminates within 30 to 90 days after the date of discharge from active duty.
Regards,
[redacted]

Ms. [redacted]’s loan is an installment loan that was originated and funded by CashCall, Inc. on July 25, 2014 in the amount of $2,525.00, which is the loan amount of $2,600.00 minus the $75.00 Prepaid Finance Charge/Origination Fee. As outlined in Ms. [redacted]’s executed Consumer Loan Agreement (the...

“Note”), her loan was made pursuant to the Delaware Licensed Lenders Act. 
Please be advised that all CashCall borrowers are instructed to read the Note in its entirety. Once they have done so, they are required to electronically sign or initial the Note in three different locations. The third of the signatures represents the borrower’s confirmation that he/she has read and understands the terms and conditions of the Note. 
According to our records, Ms. [redacted] signed the Note on July 25, 2014, via electronic signature, indicating that she did indeed understand the terms and conditions of the Note. This Note, in its original format is an electronic document fully compliant with the Electronic Signatures in Global and National Commerce Act (E-SIGN) and other applicable laws and regulations. 
The Truth in Lending Act Disclosure Statement at the top of page one of Ms. [redacted]’s Note clearly displays the Annual Percentage rate and Total Finance Charge. The APR was disclosed in accordance with the requirements of the Truth in Lending Act. Notwithstanding these disclosures, borrowers are free to pay their loan in part or in full at any time without penalty. 
On July 25, 2014, Ms. [redacted] was also sent a settlement statement via electronic mail to the address she supplied, confirming the terms and conditions of the Note.  Additionally, on July 29, 2014, a “Welcome Call” was placed to Ms. [redacted] in which a representative went over the terms of the loan with her, including the interest and repayment schedule. Ms. [redacted] gave no indication that she did not understand or did not agree to the terms of the loan.
Ms. [redacted] was provided with an amortization schedule prior to her loan funding, which disclosed exactly how much of her payment would go toward interest and principal throughout the term of the loan. Pursuant to Ms. [redacted]’s Note, her loan is amortized using the simple interest method of loan amortization. As such, she has been charged interest on her outstanding principal balance daily. Like any installment loan with a definite term, the majority of payments made early in the loan cycle will go toward interest. As time goes by, a greater share of her payment will go toward principal.  Additionally, Ms. [redacted] has the right to prepay her loan, in full or in part, without penalty. Any such principal prepayments would have directly reduced her outstanding balance and her maturity date. 
In summary, this debt is legal, valid, owing to CashCall, and has not been paid in full. CashCall also has confirmed that Ms. [redacted]’s account balance is accurate and that all credit information for this loan is being reported correctly to the credit reporting agencies. According to our records, Ms. [redacted] has only made 19 of the 47 scheduled installment payments to this loan.  The last payment was received on March 2, 2016, and her account is current and next due for the April 2016 installment payment.  As of March 30, 2016, the payoff amount on this loan is $2,713.05. Please have Ms. [redacted] contact the Dispute Resolution department at [redacted] if she would like further assistance with her account.

As previously stated, Mr. [redacted]’s account has been marked as paid as of September 21, 2016 and he is not due a refund.  Please have Mr. [redacted] contact the Dispute Resolution department at [redacted] if he has any further questions or would like additional assistance with this matter.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
This was a payday loan.  Western Finance was sued, as referenced by attached document, as operating a lending company without a legal license and was told to stop business.  The businesses Western Sky, Cash Call and Delbert Services are all owned by a single entity as you can see by attached document.  Also it referenced in the attached document that the state of Arizona does not required repayment of these type loans.  I paid them over $800.00 and the amount of the loan is still listed as $1474.00, which also makes the loan interest illegal according to federal law.  
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I do not accept business response because on march 27, 2015 I was told by two (2) of Cash Calls' representatives that I only owed $168 dollars and some change.  I had already made a Money Gram payment of $229 (to include a late fee, which I should not have been charged).  I immediatly went and wired an additional $40.00 to pay this bill off.  When I called Cash Call back and spoke to a manager (Tre) I was told my account was paid in full.  Now, why does the company say I owe an additional $137.00?I truly believe my account is paid off as I have not received one phone call from Cash Call and from past practices on the 2nd of every month the phones calls would begin and sometimes the calls would be in excess of 12 times a day.  As of today 4-14-15, not one call. Again, the issue is that I was to pay $100 a month, for 18 months, as a settlement agreement.  I was told that as long as the payment was received within that month (no real specific date given) the account would remain in good standing.  I always made the payment within the required month.  Then in Feb of 2015 I was charged late fees of $29.00 a month, never received a late fee charge in the past.  So, why is it it that I was not charged late fees in the past and in Feb and March was?  I don't owe and additonal $137.00, in fact Cash Call owes me $58.00 for late fees I should have never been charged, therefore there is no $137.00 that needs to be written off,  I currently have a zero balance.
Regards,
[redacted]

As previously stated, any complaint or question regarding collection activity should be directed to the debt sale agency which purchased the debt. With that said, please have [redacted] contact the Dispute Resolution department at [redacted] if she has any further questions of CashCall regarding this matter.

Please be advised that [redacted] loan is an installment loan that was originated and funded by CashCall, Inc. on August 20, 2012 in the amount of $24,925.00 which is the loan amount of $25,000.00 minus the $75.00 Prepaid Finance Charge/Origination Fee. CashCall holds a California Finance Lender License that was issued by the Department of Business Oversight (License No. 603-8780). This license grants CashCall an express exemption to the usury provisions contained in the California Constitution concerning interest rates for all loans of $2,500.00 or more. See California Financial Code Section 22002. CashCall would like to sincerely apologize to [redacted] for any inconvenience or confusion he experienced with the servicing of his loan.  In an effort to resolve this matter, CashCall has reallocated his most recent payment to February 27, 2015 per his request and has marked [redacted] account as paid in full. Please allow 30 – 45 days for the credit bureaus to update their records. If [redacted] has any additional questions or would like further assistance with this matter please have him contact the dispute resolution department at [redacted]

Mr. [redacted]’s loan is an unsecured installment loan that he obtained from a company called [redacted] (“[redacted]”) and that is currently being serviced by CashCall, Inc. (“CashCall”).  [redacted] and CashCall are separate companies with separate ownership. Our records...

indicate that on September 19, 2016, Mr. [redacted] contacted CashCall to request the payoff amount on his loan. At this time Mr. [redacted] was advised that due to an agreement with the state of Illinois we could not accept any payments and he would be receiving notification from the state regarding this matter.   Please be advised that in light of Mr. [redacted]’s excellent repayment history, CashCall has elected to waive the remaining balance on Mr. [redacted]’s loan and will mark his account as paid. Additionally, CashCall has elected to remove any reference to Mr. [redacted]’s current account from his credit records.  Please allow the credit bureaus 30 – 45 days to update their records.  Please have Mr. [redacted] contact the Dispute Resolution department at [redacted] if he has any further questions or would like additional assistance with this matter.