Caskinette Ford Reviews (1)
Rafaela Kuhn
• 9 h ago
Oil leak persists after $4,693 repair
At the end of March, I dropped my truck off for a diagnostic. They gave me one on March 29th for $4,693, including valve covers, leaking oil on the engine, and various other issues. I decided to use them. They gave me a timetable of 4 days. 8 days passed with no contact, so I called; they claimed they had to order a part. 10 more days passed with no word from them, so I called; the part supposedly got lost in the mail. Now here we are in mid May, and they say they did the work, but it's still leaking oil, it will cost more, and they will have the vehicle for even longer. It was originally an oil issue, so it has the same issue, yet they charged me almost $5,000. We spoke before the work that I owe 5k, and 5k of work makes sense for 10k, as the truck is a 2010. But anything more than that and it's not worth it, and I would not have put that money into the truck. Now they are trying to add to it after the fact, when George at service told me top to bottom good to go for $4,693. I would not have gone through with the work if it were to eclipse $5,000.
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