Caspian Auto House

Caspian Auto Motors called [redacted] ) over to the dealership and reached an agreement [redacted] please find agreement contractWe sold the car but we gave her service contract from independent warranty companyCaspian Auto Motors is dedicated to make customers happy and help the customer to open up a claim and get her vehicle fixed with no charge to customer

Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The consumer called Revdex.com and stated that the company would not let him test drive the car after the 2nd repair and when he drove it home the car was making the same noiseHe took it to a *** dealership and the part was not put on correctly and he has an extended warranty and the car Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted] ***

His car was already registered....He can go to [redacted] to get his tags

Revdex.com: The process in which the business Caspian Auto House, Inc, and I had to resolve this matter is as stated: I had to contact the Virginia MVA Dealer Board, the Attorney General Office of VAand Revdex.com, once the MVA Dealer Board contacted the business and advised them of the fact that no paperwork had ever been seen, nor signed by myself and/or son, and that they had no right to request a $fee to cancel a contract that never existed, they eventually agreed that no contract was ever presented and would surrender money collected from my loan companyI then contacted the business as to when the check would be ready, and was immediately told from the finance manager, Elshan, that he would not surrender the check until I contacted Revdex.com to change my complaintI advised the manager, Elshan, that I would call and report him again to the MVA dealer board, and not until then did he say I could get the checkI arrived there the next day and was given a business check in full amount of the loan written out to ***I was asked to rewrite my complaint again prior to leaving the business and as I told them I would write it, but only with the truth of the events it took to right their wrongIt took 3days to resolve a matter that should have been corrected on day I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform, ( check clears) as promised I can get back to you at: [redacted] Regards, [redacted]

[redacted] bought a car from us on October 8, The car passed safety inspection before we sold the car to himHe took the car to [redacted] Dealer for diagnosticsThen customer called us about issue he's experiencingWe told him to bring the vehicle back so we fix whatever the issue is and he brought the car back to us for repairsWe paid diagnostics fee to [redacted] and addressed his concernsHe then picked up the carEverything was goodHe tradvehicle and we offered $for his trabut he owed the bank for $The there's $left in which we applied as a down paymentHe can see that in his paperwork $as a down paymentWhen customer called us a few days ago, we explained him everything that how $down was appliedOur manager actually talked to him and it was resolved