I hired Cassidy Plumbing for an urgent/emergency situation and agreed on an appointment time window. I was clear I needed the problem fixed asap and he said he could do the job. He failed to respond to my multiple attempts to confirm the appointment for hours. Eventually, he responded with a very rude and inappropriate text and cancelled at the last minute. After spending a lot of time trying to find someone who could come out immediately and hiring this company it was very frustrating and upsetting to say the least to have to start over when I could have been continuing my search during the time I was waiting for him to respond. I'm sorry but that is no way to run a business.
I am writing this review so people know that he has a history of being unreliable and irresponsible not to mention just plain discourteous.
I was sent Cassidy Pluming through a third party plan to clear a clogged drain.
They arrived early, proceeded to unclog the drain, while I worked from home in another room, they left to purchase piece needed to fix the drain properly, after about an hour they were done, I asked them what did I owe, they said the piece was part of the contract, no charge, so I gave the guy $20 and said have lunch on me and thanks.
When I finished work, I went to check their work, the drain worked flawlessly, so I started to take my tools back to the garage when I noticed My work light, my knife etc were missing,
They left a card with me which read, Cassidy Plumbing company "We'll treat your property like it's our own"
Good work but sticky fingers.
I am writing this review so people know that he has a history of being unreliable and irresponsible not to mention just plain discourteous.
They arrived early, proceeded to unclog the drain, while I worked from home in another room, they left to purchase piece needed to fix the drain properly, after about an hour they were done, I asked them what did I owe, they said the piece was part of the contract, no charge, so I gave the guy $20 and said have lunch on me and thanks.
When I finished work, I went to check their work, the drain worked flawlessly, so I started to take my tools back to the garage when I noticed My work light, my knife etc were missing,
They left a card with me which read, Cassidy Plumbing company "We'll treat your property like it's our own"
Good work but sticky fingers.
Sincerely
Sucker punched