Initial Business Response / [redacted] (1000, 5, 2015/09/28) */ Contact Name and Title: Robert [redacted] Contact Phone: (XXX)XXX-XXXX Contact Email: [redacted] @castleguy.com Upon further consideration, Castle Chevrolet would like to refund Mr [redacted] for half the removal time of the transmissionAll additional time quoted is correctThe total refund will be $Mr [redacted] is a good customer of Castle Auto Group and we value his business Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/29) */ (The consumer indicated he/she ACCEPTED the response from the business.) getting some of the money back is better then fighting and waiting and they admitted they overcharged me
Initial Business Response / [redacted] (1000, 5, 2015/09/28) */ Contact Name and Title: Robert [redacted] Contact Phone: (XXX)XXX-XXXX Contact Email: [redacted] @castleguy.com Upon further consideration, Castle Chevrolet would like to refund Mr [redacted] for half the removal time of the transmissionAll additional time quoted is correctThe total refund will be $Mr [redacted] is a good customer of Castle Auto Group and we value his business Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/29) */ (The consumer indicated he/she ACCEPTED the response from the business.) getting some of the money back is better then fighting and waiting and they admitted they overcharged me