DCH Regional Medical Center has made an major error in the billing departmentMy name was linked to an account for services that I did not receive
I am concerned about a major error that DCH has madeMy name is linked to an address and telephone number that I do not haveMy name is on a letter from Bolder Outreach Solutions at DCH Regional Medical CenterMy name is on the letter, but it is not my addressThe letter was sent to a family memberI was informed by another family member that DCH keeps calling the persons number looking for me due to a hospital billMy name is not tied to the address or telephoneThe person told me that DCH constantly calls looking for meI have not had any hospital visits or ER visitI had a another family member who may have been seen at the hospital around the time of admission on 03/21/I believe that someone at DCH has made a huge mistake in putting my name on the account or bill when I probably should have been a person listed for an
Xray billed as surgery
March I recieved a hsg test which is an xrayMy insurance covers these at 100% when done at an outpatient centerI was not told of any copays prior to the testAfter receiving the Bill it showed as a surgeryTherefore I have $copay that I was not aware of prior to agreeing to the testNo-oneTold me it was in anyway considered a surgery it was always referee to as a xray
They put my phone number on an account that was not mine and I have been getting collection calls even after telling them to remove my number
it started when I got a call from the ER asking for the person and I told the nurse that she had the wrong number and she said that she would remove my number from the accountThen I started getting calls from the billing office and I told them that they had the wrong number and they said they would remove my numberThe calls did not stop and now I am also getting automated messages from them that are for that account and telling me that the bill needs to be paidI have called DCH multiple times to tell them to remove my phone number and it appears to not have happened yetThey even gave my number to outside agencies about having trouble paying your billI did not appreciate that because I paid my bill at DCH on time
This hospital and some of the associated physicians are not ready and/or qualified to treat patients with organ transplantsCritical medications (anti rejection medications, etc) not available for to hours, This is not acceptable as this medications are life saving for all transplant patients This is NOT the first time that this has happened
DCH Regional Medical Center has made an major error in the billing departmentMy name was linked to an account for services that I did not receive
I am concerned about a major error that DCH has madeMy name is linked to an address and telephone number that I do not haveMy name is on a letter from Bolder Outreach Solutions at DCH Regional Medical CenterMy name is on the letter, but it is not my addressThe letter was sent to a family memberI was informed by another family member that DCH keeps calling the persons number looking for me due to a hospital billMy name is not tied to the address or telephoneThe person told me that DCH constantly calls looking for meI have not had any hospital visits or ER visitI had a another family member who may have been seen at the hospital around the time of admission on 03/21/I believe that someone at DCH has made a huge mistake in putting my name on the account or bill when I probably should have been a person listed for an
Xray billed as surgery
March I recieved a hsg test which is an xrayMy insurance covers these at 100% when done at an outpatient centerI was not told of any copays prior to the testAfter receiving the Bill it showed as a surgeryTherefore I have $copay that I was not aware of prior to agreeing to the testNo-oneTold me it was in anyway considered a surgery it was always referee to as a xray
They put my phone number on an account that was not mine and I have been getting collection calls even after telling them to remove my number
it started when I got a call from the ER asking for the person and I told the nurse that she had the wrong number and she said that she would remove my number from the accountThen I started getting calls from the billing office and I told them that they had the wrong number and they said they would remove my numberThe calls did not stop and now I am also getting automated messages from them that are for that account and telling me that the bill needs to be paidI have called DCH multiple times to tell them to remove my phone number and it appears to not have happened yetThey even gave my number to outside agencies about having trouble paying your billI did not appreciate that because I paid my bill at DCH on time
This hospital and some of the associated physicians are not ready and/or qualified to treat patients with organ transplantsCritical medications (anti rejection medications, etc) not available for to hours, This is not acceptable as this medications are life saving for all transplant patients This is NOT the first time that this has happened